Training on Job Performance in the Ministry of Health and Social Welfare, Zanzibar

ABSTRACT This study determined Training on Job Performance in the Ministry of Health and Social Welfare of Zanzibar, Tanzania. The study further sought to determine the following objectives: profile of respondents, the extent of training and job performance and the relationship training and job performance in the organization. The study employed a descriptive research design. The population of the study composes the following departments: planning and administration, prevention, social welfare, environment and health education and treatment with a total population of 3000. Out of the 3000 population, 300 was considered to be the sample and constitute 10% of the population. Stratified random sampling proportionate to size was used as sampling technique. Semi-structured questionnaire and focused group discussion were used to obtained the data. Frequency and percentages and weighted mean are the statistical treatment used in the study. Major findings and results obtained indicated that a majority of respondents 41% had diploma, with 59% being male while the mean experience was 36 years. Among the different modes of training, it is lecturing with a mean of 2.98 which resulted highest and resulted to more improved performance followed by workshop (mean 2.31). Further all modes of training resulted to an improve performance but in different extent of influence. Therefore it was concluded that training with different modes improved staff performance in the organization at different levels. It is recommended that all mode of trainings be considered and improved to meet maximum result which are expected with the Ministry.

TABLE OF CONTENTS

TITLE PAGE

DECLARATION A

DECLARATION B

APPROVAL SHEET

DEDICATION

ACKNOWLEDGEMENT

TABLE OF CONTENTS

LIST OF TABLES ix

ABSTRACT

CHAPTER ONE

INTRODUCTION

Background of the study 1

Statement of Problem 3

Purpose of study.

Specific objectives of the study. 4

Research Questions

Scopeofthestudy: 5

Theoretical Scope 5

Geographical Scope 7

Content Scope 8

Significance of the study 8

Conceptual Framework 10

Coaching 10

Workshop 11

E- Learning 11

Simulation 12

Lecturers 12

CHAPTER TWO

LITERATURE REVIEW 14

Introduction 14

Theoretical basis of the study 14

System theory and the learning organization 15

Simulation, Case study and role playing 26

vii

Other related studies -16

Training and Development 31

CHAPTER THREE 36

METHODOLOGY 36

Introduction 36

Research design 36

Target Population 37

Sampling Design 38

Data collection methods and Procedure 39

The Questionnaire 39

Focused Group Discussion 40

Reliability and validity of data 41

Data analysis 42

Limitation of the study 42

CHAPTER FOUR 43

Introduction 43

Analysis of Respondents 43

QuantitiesAnalysis 48

CHAPTER FIVE 67

SUMMARY, CONCLUSION AND RECOMMENDATIONS 67

Introduction 67

Summary 67

Results from Research Questions 70

Conclusion

Recommendations 76

Areas for Further Research 77

REFERENCE 78

APPENDIXA 81

APPENDIX B 82

APPENDIX C: 83