Contribution of Modern Communication Equipment to Job Efficiency of the Secretary (A Case Study of First Bank of Nigeria Plc)

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The impact created by modern communication equipment generally to the economy especially to the job efficiency of the secretary is to be research

With the introduction of modern equipment, so much has been achieved. The secretary cannot be very effective in the discharging of her | his duties without equipments. This calls for the aculareness of these equipments to different organizations where the services of the secretary is needed. In this study, we will discuss the above issue and also the problems that are likely to be encountered by secretaries using these modern communication equipments.

In recent years, large business organization have been changing from the messengers system to inter – office telephone extensions for quick communication, from hand written address to addressing machines, and with the entrance of computer, nearly all office manuel works have been reduced.

All these machines are aimed at eliminating delays to the secretary and improving the efficiency of the secretary’s job. The secretary could not perform their tasks satisfactorily if the use of modern communication equipments is not in existence.

TABLE OF CONTENTS

COVER PAGE

TITLE PAGE

APPROVAL PAGE

DEDICATION

ACKNOWLEDGEMENT

TABLE OF CONTENT

CHAPTER ONE

INTRODUCTION

1.1 Background of the study

1.2 Statement of problem

1.3 Purpose of the study

1.4 Scope of the study

1.5 Research questions

1.6 Significance of the study

CHAPTER TWO

2.1 REVIEW OF LITERATURE

2.2 The routine role of the secretary using communication equipment

2.3 The concept of job efficiency of the secretary

2.4 The role of modern communication

2.5 The problems facing modern communication equipments

2.6 Summary of the related reviewed literature

CHAPTER THREE

METHODOLOGY

3.1 Research design

3.2 Area of study

3.3 Population of the study

3.4 Sample and sampling procedure

3.5 Instrument for data collection

3.6 Validation of research instrument

3.7 Reliability of the instrument

3.8 Method of data collection

3.9 Method of data Analysis

CHAPTER FOUR

4.1 DATA PRESENTATION AND ANALYSIS

4.2 Research question one

4.3 Research question two

4.4 Research question three

4.5 Research question four

4.6 Summary of results

CHAPTER FIVE

DISCUSSION OF RESULTS

5.1 Discussion of results

5.2 Conclusion

5.3 Implication of the research result

5.4 Recommendations

5.5 Suggestion for further research

5.6 Limitations of the study

References

Questionnaires

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Contribution of Modern Communication Equipment to Job Efficiency of the Secretary (A Case Study of First Bank of Nigeria Plc)

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