Business Administration Research Papers/Topics

Determinants Of Organizational Performance Of Small And Medium Manufacturing Firms In Nairobi County

ABSTRACT Small and Medium Enterprises (SMEs) are vital contributors to the GDP growth, employment levels, and social welfare of Kenya. The manufacturing sector is a critical component of the government’s economic development agenda. However, in the recent past, SMEs in the manufacturing sector have witnessed a continuous trend of poor performance, which has caused deterioration in their development, as well as business closure. The current study sought to build on available literature. It ...

The Role Of Commercial Banks Towards Building Local Content Capacity In Upstream Oil And Gas Industry In Kenya

ABSTRACT The discovery of commercially viable crude oil reserves in Kenya in 2012 and the delineation of “Oil, Gas and Other Minerals” as a new sector in the economic pillar of Kenya Vision 2030 suggests that the country is poised to start engaging in notable activities in upstream oil and gas. It is expected that oil exploration companies and the Government will identify and target local content initiatives as a means to create and share value from the exploitation of oil and gas deposi...

Factors Affecting Housing Affordability In Kenya Case Study Of Mombasa County

ABSTRACT This study seeks to investigate factors affecting housing affordability in Kenya. Empirical aspects of the factors affecting housing affordability was looked into to inform on the problem of housing affordability in Kenya, specifically Mombasa County. The study objectives are: to examine the impact of government policies, or lack thereof, and how it affects buyers’ housing affordability prospects, to examine how cost of financing affects housing affordability, to investigate how h...

An Assessment Of Mergers And Acquisitions Motivation And Framework Adherence Vis-À-Vis Value Creation Among Internet Service Providers In Kenya

ABSTRACT Mergers and acquisitions (M&A) are a key growth and expansion strategy being embraced by many organizations especially in the telecommunication sector. M&A in organizations are usually guided by the top executives and management. The success of the M&A depends on the executives and top management’s understanding of the M&A framework required to be applied taking into consideration the M&A goals and objectives. The framework used to execute pre and post M&A is very crucial to ensur...

Factors Affecting Insurance Penetration In Kenya - An Insurance Agents’ View

ABSTRACT Insurance is a critical component of any country’s economic system. Insurance penetration is one of the measures of relative importance of the insurance sector to the specific country. Insurance penetration in Kenya has been very low at below three percent irrespective of the significant focus by regulators, policymakers and the insurance industry players. The factors impacting insurance penetration in Kenya have been studied over the years. While various studies have been carried...

Influence Of Board Diversity On The Financial Performance Of Commercial Banks In Kenya

ABSTRACT This study’s purpose was to explore the effect of board diversity in leadership on corporate financial performance. Specifically, the study aimed at determining the effect of board diversity on financial performance of commercial banks in Kenya to ascertain whether there is a causal association between the specific board characteristics of gender, age and nationality on the financial performance of commercial banks in Kenya. Thus, the research adopted an exploratory design. All co...

Factors Influencing The Implementation Of Strategic Plans In Public Secondary Schools In Rongai Sub-county, Kenya

Past research has shown that even though excellent strategic plans have been written in public secondary schools, few have been successfully implemented. Crafting the best strategic plan is not the end in itself. Final results can only be realized once the plan hasbeen successfully implemented. It is a lot easier to craft strategic plans than it is to  implement them. While several studies have underscored the fact that there are challenges regarding strategic plan implementation in seco...

The Influence Of Formal And Informal Mentoring Approaches On Leadership Development: A Study Of Women In Technology In Kenya

ABSTRACT Leadership development is a challenging aspect of talent management within the information communication technology industry in Kenya. As part of the strategies to bridge career development gaps, mentoring is one approach used in organisations. This study adopted an exploratory method to review and establish the effectiveness of mentoring approaches either formal or informal when used as a talent management strategy for leadership development. In order to qualify the premise of the ...

Management Perception Of Influence Of Service Quality On Customer Satisfaction Among Commercial Banks In Kenya: A Case Study Of Equity Bank

Abstract Equity Bank was selected for the case study because, it continued to register significant growth in financial performance while the larger proportion of . For instance, the bank’s profit before tax improved from 17.4 Billion in 2012 to 24.9 billion in 2016. Equity Bank was resilient against banking sector downward trends and maintained an impressive banking performance. By seeking views from the bank staff and customers, the study gained the clear understanding behind the improvin...

Effects Of Working Environment On Job Satisfaction Among Physicians In Public Health Sector Of Nairobi County

Abstract Job satisfaction is the feeling of pleasure and achievement that one experiences in his/her job when they know that their work is worth doing; or the degree to which work gives feeling of pleasure.WHO refers to human resource for health as the engine that propels health systems. The presence of a highly skilled and motivated workforce is key to optimal health service delivery. While employees exist to achieve the goals of the organization, a dissatisfied employee is likely to leave ...

Factors Influencing Customers’ Choice Of Online Shops In Kenya: A Case Of Jumia

ABSTRACT Online shopping is considered to be a very convenient and helpful way of buying products and services through the internet. Consumer needs to make a decision when they want to purchase from the websites selling identical products. The main objective of the study was to establish factors influencing customer’s choice of online shops in Kenya, with special focus on of Jumia. Specific objectives were; to determine the influence of personal characteristics, consumer attitudes and conv...

An Analysis Of The Effect Of Crowdfunding Platforms In Enhancing The Financing Sources For Micro, Small And Medium Enterprises (MSMEs) In Kenya

ABSTRACT The Micro, Small and Medium Enterprise (MSME) sector plays a significant role in the Kenyan economy, offering opportunities for employment and innovation. However, there exist a financing gap due to limited personal finances, credit, grants, equity and other sources of finance that subsequently limits MSMEs access to funding. This further inhibits many entrepreneurs from sustaining and growing their enterprises. The crowdfunding platform phenomenon was first adopted in the developed...

Effects Of Operational Management Practices On The Performance Of Health Insurance Companies In Kenya

ABSTRACT The main objective of the study was to examine the effects of operational management practices on the performance of health insurance companies in Kenya. The study was guided by the following specific objectives: To establish the effects of process and capacity design on the performance of health insurance companies in Kenya; To determine the effects of layout design on the performance of health insurance companies in Kenya; To examine the effects of service design on the performanc...

Health Insurance Cost Escalation And Containment: The Study Case Employer Medical Scheme.

ABSTRACT This study sought to examine the cost drivers of health care and cost containment measures in employer sponsored medical scheme. A retrospective case study was carried out. The study included the entire population of the scheme beneficiaries. Both quantitative data and document review were used. Quantitative data was expenditure in Kenya shillings, secondary data collected from the Electronic Medical Record (EMR) from 2011 to 2015. Document review of policy document and operation ma...

Assessing Pharmaceutical Commodity Supply Chain Management Challenges In Busia County

Abstract Pharmaceuticals together with salaries consume 60-80% of the health budgets of most counties in Kenya, therefore improving performance of the pharmaceutical commodity supply chain is one of the key activities aimed at improving health systems in Kenya. An efficient supply chain system reduces wastage and ensures availability of and accessibility to essential medicines, namely the right product in the right quality, in the right condition, at the right place, at the right time and a...


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