Business Administration Research Papers/Topics

HUMAN RESOURCE DEVELOPMENT PRACTICES TOWARDS ADMINISTRATIVE EMPLOYEES’ JOB SATISFACTION: THE CASE OF HARAMAYA UNIVERSITY

Abstract: This study was investigated to assess Human Resource Development (HRD) practices and job satisfaction with a general objective of assessing employee’s satisfaction towards to human resources development practices of Haramaya University focusing on the Administrative employees of the university. The study used both primary and secondary data sources. The primary data was collected through questionnaire taking a sample of 220 respondents selected through simple random sampling tech...

DYNAMICS AND DETERMINANTS OF GROUP DECISION MAKING IN PUBLIC SECTOR ORGANIZATIONS: THE CASE OF HARAR AND DIRE DAWA CITIES

Abstract: This study aims at analyzing the dynamics and determinants of group decision making in public organizations, in Harar and DDA. Data were collected from committee members or groups who make decisions either as standing or ad-hoc committee from selected public organizations in Harari and Dire Dawa administrations. A sample of 36 committees was randomly selected and from each committee 3 individuals, a total of 108 respondents were selected again randomly to fill questionnaire. Data w...

EFFECTS OF GOVERNMENT SUPPORT ON PERFORMANCE OF MICRO AND SMALL ENTERPRISES, THE CASE OF AMBO TOWN

Abstract: The study was conducted to investigate the effects of government support on performance of Micro and Small Enterprises at Ambo town. The government is providing various development supports like financial access, training, technological support,working area, creating market linkage, promoting enterprises to increase, potential, profitability and performance of MSEs which have relevant contribution for development of the town. The purpose of study was to identify government supports...

COMPARATIVE STUDY ON CAUSE OF ACADEMIC STAFFS’ TURNOVER INTENTIONS AND ITS EFFECT ON UNIVERSITY PERFORMANCE OF AMBO AND HARAMAYA UNIVERSITIES.

Abstract: The purpose of this study was to conduct the comparative studies on causes of academic staff turnover intentions and its effect on Universities performance of Ambo and Haramaya Universities .The research question were: what are the causes of academic staff turnover?, what are the effects of academic staff turnover on universities performance? And what was the performance of the universities for the last three years?. The study mainly focused on factors such as socio-demographic fac...

EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN SELECTED BRANCHES OF COMMERCIAL BANK OF ETHIOPIA IN HOSSANA TOWN

Abstract: The purpose of the present study was to measure the effect of service quality on customer satisfaction in selected branches of the commercial Bank of Ethiopia, in Hossana town and also to measure the prevailing association between service quality and customer satisfaction. Samples of 397 customers were selected from three branches of Commercial bank, located in Hossana town. But out of the total 397 respondents, 354 (89%) were responded and included in the study analyses. Stratifie...

SERVICE QUALITY DELIVERY AND CUSTOMER SATISFACTION IN HOTEL INDUSTRY: THE CASE OF TWO STAR RATED HOTELS IN DIRE DAWA, ETHIOPIA

Abstract: Service quality delivery and customer satisfaction have tough relationship in hotel industry. One of the biggest contemporary challenges of management in service industries is providing and maintaining customer satisfaction. This study aims to analyze the service quality delivery and customer satisfaction in hotel industry taking two star rated hotels that found in Dire Dawa. To achieve the stated objectives both primary and secondary data were used. Primary data were taken from 14...

ANALYISIS OF EFFECTS OF BUSINESS PROCESS REENGINEERING ON HARAMAYA UNIVERSITY PERFORMANCE

Abstract: Organization has been facing with different environmental dynamics, making it necessary for it to reinvent itself in order to be strategically competitive. One of the channels available for this process is the Business Process Re-engineering. The purpose of the study is to analyze of the effects of BPR on Haramaya University performance. The study used mixed method approach for triangulation purpose. A cross-sectional data was collected at HU during 2018/2019 fiscal year for this s...

FACTORS AFFECTING FAIRNESS OF TAXATION TO CATEGORY “B” TAXPAYERS: THE CASE OF DIRE DAWA ADMINISTRATION

Abstract: Currently Ethiopia is in an era of renaissance and struggling to overcome poverty. For Ethiopia taxation is a weapon that supports this struggle and for this to happen a fair tax system is needed. This study was conducted to identify factor affecting fairness of taxation to category “B” taxpayers in Dire Dawa Administration. The study used a cross-sectional survey design. It used both primary and secondary data and adopted mixed research approach. To get the primary data self-a...

THE ROLE OF COOPERATIVES IN IMPROVING LIVELIHOOD OF MEMBERS ON A SUSTAINABLE BASIS: THE CASE OF HARAMAYA DISTRICT, OROMIA REGIONAL STATE, ETHIOPIA

Abstract: This study analyzed the role of cooperatives in improving the livelihood of members on a sustainable basis. The study was conducted to analyze the members' current livelihood status and identify the role of cooperatives in enabling members to cope with the shocks and stresses in the Haramaya district. To achieve this objective, it used both primary and secondary data. Primary data were collected from 146 randomly selected households. For the data analysis, both descriptive and econ...

DETERMINANT OF FACTORS AFFECT TRAININGS AND IT'S IMPACT ON EMPLOYEE'S PERFORMANCE: CASE OF SELECTED COLLEGES IN HARARI REGIONAL STATE

Abstract: This study aims at analyzing the determinant of factors affect trainings and its impact on employee's performance in case of selected colleges in Harari regional state. Data were collected from academic staff of Harar poly technique and Lucy college. A sample of 202 was selected from 408 total population by using Yamane formula, which was developed in 1967. Data were analyzed using descriptive statistics and inferential statics. Major findings revealed that, training sessions condu...

FACTORS AFFECTING MARKET KNOWLEDGE OF MANAGERS ON MICRO AND SMALL ENTERPRISES BUSINESS PERFORMANCE: EVIDENCE FROM HADIYA ZONE SNNPRS, ETHIOPIA

Abstract: Micro and small enterprises (MSEs) are becoming broadly known as a main source of job and income in developing countries. However, the failure rate of MSEs in Ethiopia is higher. Therefore the purpose of this study was to examine effect of marketing knowledge of managers on MSEs business performance in Shone Town, Hadiya zone, Southern Ethiopia. The study used simple random sampling techniques. The target population was 245 respondents. The study used a questionnaire to collect the...

FACTORS AFFECTING THE PERFORMANCE OF MSEs IN DIRE DAWA ADMINISTRATION: THE CASE OF WOMEN OPERATED MSEs

Abstract: The motive of this study was to assess factors affecting the performance of medium and small enterprise in Dire Dawa administration. The issue of women entrepreneurs’ performance still presents unique challenges in terms of effectively addressing what factors affects entrepreneurs and also there are no sufficient studies in Ethiopia concerning factors affecting women entrepreneurs’ performance. To overcome this problem few published studies which conducted in Ethiopia focused o...

ASSESSMENT OF EMPLOYEES’ PERCEPTION TOWARDS HUMAN RESOURCE MANAGEMENT PRACTICES : A CASE STUDY OF SELECTED SECTORS IN META WOREDA, EAST HARARGHE ZONE

Abstract: The purpose of this research was to identify the assessment of employees’ perception towards human resource management practices in Meta woreda East Hararge Zone. In Implementing of these internal practices, the sectors faced a problem of formal follow-up after training was conducted; inequitable salary and unfair promotion; and limitation in participating employees in decision-making. Data was gathered from team leaders and operational employees. The research approaches were qua...

ASSESSMENT ON HEALTHCARE INVENTORY MANAGEMENT PRACTICES AND CLIENT SATISFACTION AMONG PUBLIC AND PRIVATE HOSPITALS OF HARARI REGION

Abstract: Reliable and affordable supplies of commodities and effective management of inventory are critical for the success of the health sector organizations. The scarcities and mismanagement of these medical commodities negatively affect the quality of health services and hospital's overall organizational performance in turn. Objectives: To investigate inventory management practices and its effect on hospital performance among public and private hospitals of Harari regional state, Ethiopi...

Effect of Risk Management on Microfinance and poverty Reduction: The case of Haramaya District Finance Institution

Abstract: Microfinance as a tool for poverty alleviation has become the main subject of many global and regional conferences, seminars and workshops. Ethiopia is not an exception. The study was conducted with the aim of analyzing effects of risk management on microfinance and poverty reduction the case of Haramaya district factors on the livelihood of borrowers, using primary data collected through structured questionnaire from 127 respondents. The empirical analysis of the study was conduct...


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