Effective management practices allow business organizations to thrive in unpredictable business environments. Today, the COVID-19 pandemic has exposed business organizations to intense pressure from intense market volatility. Effective managers have utilized different strategies to ensure continuity of work processes in organizations. For instance, the remote working strategy has allowed managers to address the problem associated with lockdown and interaction restrictions. Virtual collaborati...
This subject brings together the relationship between workplace, culture, management, and leadership. It analyzes differences in methods, theories, and approaches as propounded by scholars in time past. How it contributes to business growth, the relationship amongst people within a community or work environment, and various applicable principles needed to build an organization, as it relates to Etco Nigeria limited leadership and management style. TABLE OF CONTENT Table of Content Introduct...
This study focuses on issues related to religiosity and organizational culture that often are associated with the intention to turnover for workers in an organization. Sensitivity of religion is an issue that is familiar in Malaysia, as well as about the culture and practices that carryed out in the daily operation in every workplace. For the purposes of this study, the researcher targeted to find the relationship between the religiosity and the intention to stop working, and the relationship...
By exploring the rationality of ‘Creating Shared Value’ (CSV) concept in the oilfield service industry in Sub Saharan Africa, the research focused on exploring unique challenges and the underlying factors that affect operations in the oilfield service (OFS) companies in SSA using Schlumberger as a case study. With a theory developed from the inputs of interviewed participants, the research analysed ways ‘CSV’ strategies could be used to address these opportunities using the digital ca...
ABSTRACT Working environments differ from all angles as well as their culture, economic and social development. In this context some of these organizations’ have cumbersome reporting lines, which are difficult for the employee to abide by. This study, therefore examined the effect of communication on organisational performance in Nigerian bottling company, Abuja, Nigeria. Survey research design was adopted for the study. The population of the study is 6,026 comprising the entire staff of Ni...
ABSTRACT Poor project management in government roads construction has affected Uganda’s economic development because millions of money are spent in such projects in order to boost economy through increased trade both internal and foreign, tourism and other investment sectors however roads are still in poor conditions which has retarded development. The purpose of this descriptive case study was to describe the strategies and processes needed to improve performance of government roads sector...
The world has in the last decade seen the proliferation of manufacturing industries a state that has earned this era the industrialization age. Globalization of business operations has been the core driver of the industrial operations as enterprises seek to position themselves strategically through value addition and profitability. Countries have also supported and focused their investments towards industries so as to position themselves competitively at the global scale. The result is the ri...
Abstract Modern education is witnessing wide changes in the wake of globalization of economy. Traditional way of learning and development is gradually shifting towards skill development and pragmatic learning modules. In addition to knowledge acquisition now a day’s business and operational heads of various industries and firms are giving more importance to skill acquisition. It is widely acknowledged by various researches that there is big gap between what the kind of education imparted by...
ABSTRACT: Extracurricular activities play an important role in today's business management program. MBA students are receiving training in different areas and this program produces exceptionally talented professionals with the right attitude, right skills and knowledge as required current industry. The purpose of this study is to determine whether the skill improvement of MBA students differs based on their participation in extracurricular activities. Extracurricular activities are found in a...
ABSTRACT Organizations need employees’ participation through voice behavior in terms of sharing information, opinions, and generating valuable ideas in their workplaces. This constructive voice behavior increases organizational effectiveness in the workplace. Thus, the purpose of this study is to develop a predictive model on employee voice behavior from the antecedents of voice (empowering leadership, organizational learning capability, relationship with the supervisor, job satisfaction, ...
Executive Summary The "Emaar Properties Public Joint Stock Company (PJSC)" is based on recent managerial and strategic issues facing the organization, which must be resolved prudently to permit growth, as well as keep up with a competitive spot. Thus, this analysis paper will analysis presents the case for the company. The analysis first identifies the key issues, then analyses the cases via relevant strategic models and tools such as the SWOT analysis. The analysis will assist in ascertaini...
Abstract-This research seeks to examine the impact of CRM on the performance of deposit money banks in Nigeria between 1999 and 2013. The researchers uses OLS multiple regression to examine the impact of complaint management, timeliness in service delivery, security of money and ease of opening account on ROA, ROE and ROI of deposit money banks. The co-integration test carried out showed that there is the existence of long-term equilibrium relationship between CRM and deposit money banks perf...
ABSTRACT The study was conducted in ethiotelecom contact center Advisor on customer satisfaction. The main objective of study was to investigate the effectiveness of contact center Advisor on customer satisfaction in case of ethiotelecom in TPO site, using descriptive research design. The study has used the SERQUAL model of the service quality with the five service quality dimensions. The five service quality which were Adopted by Lara Pow namely Tangible, Reliability, Responsiveness, Assuran...
BACKGROUND OFF THE STUDY Information is a critical resource in the operation and management of organization. The information should be accurate and timely vital for the effective performance of management function such a planning, organizing, leading and control. Therefore, for any organization to survive every competitive environment, it must consciously plan and implement a functional information system of which is the computer. Computers have revolutionized every ones lives. They have chan...
INTRODUCTION In democratic society, we have many freedoms that we can exercise within certain limits. However, in enjoying our freedoms, we do not have the right to have the way that infringes the freedom of others. We must act in a responsible manner by showing concern for other, like wise business organizations are expected to act in a responsible way towards its host community and the society in general. BACKGROUND OF THE STUDY Social responsibility is a philosophy which states tha...