ABSTRACT This study sought to examine the effects of reward systems on job satisfaction of the staff of the National Investment Bank main branch in Accra. The research, specifically examined the nature of reward systems at NIB and compared the reward system to best practice as well as determine the extent of worker satisfaction with the reward system. The study used descriptive design to determine the effects of reward systems on job satisfaction. A total of 44 respondents made up of staff an...
ABSTRACT The study examined the improvement of staff performance through training and development at the Ridge Hospital. The problem was negative attitude observed toward patients by some of the nursing staff. The data were obtained from semi-structured interview and questionnaire (5 – point likert scaled questionnaire). The study design was a case study. The sample for the study involved fifty nurses and ten management staff. The data were analyzed using frequency tables and percentages Th...
ABSTRACT This study aims at examining the perception on training and organisational commitment among staff of Ghana Immigration Service in the Upper West region. The objectives were: to examine the perceived benefits of organizational training; determine the nature of organisational commitment among staff, assess the extent to which the perceived main individual organisational training factors influence employee’s commitments, and finally to examine the main association between training and...
ABSTRACT Job Satisfaction, no matter the parameters that one may use in describing it, has been found to be an important contributory factor in productivity. The perception that workers have about their jobs may have an influence on their attitude and commitment towards the job. This study focused on job satisfaction among the junior and senior staff of the Balme Library, University of Ghana, Legon. It aimed at determining the factors affecting job satisfaction, the extent or level of job sat...
ABSTRACT Leadership is a relevant factor in achieving high employee performance. This is because the style of leadership of superiors commits an employee to a course of action of relevance and helps to ensure willingness to perform better in the organization. The study examined the effects of leadership styles on employee performance in the Judicial Service of Ghana, Cape Coast regional office. Descriptive design of the quantitative method of research was employed for the study. The simple ra...
ABSTRACT The study examined the relationship between organizational culture and employees‟ job satisfaction among nurses at the Ghana Health Service in the Agona district in the Central Region of Ghana. The descriptive and cross sectional designs were adopted in the study. A representative sample size of 169 was selected out of 300 total population for the study. Self-developed questionnaire was used for data collection. The descriptive statistics was used to analyse the data including mean...
ABSTRACT The purpose of this study was to evaluate the performance appraisal system in the Lower Pra Rural Bank. Both quantitative and qualitative research methods were used to assess the performance appraisal system in the rural bank. The quantitative aspect adopted a cross-sectional approach using a self administered questionnaire while the qualitative aspect took the form of in-depth interviews to obtain qualitative data to supplement the quantitative data. A total of 50 respondents were i...
ABSTRACT Managing organizational commitment brings positive outcomes to organizations. These outcomes are measured in terms of loyalty, intention to leave, work stress and self performance. The purpose of this research was to find out the effect of organizational commitment on the performance of senior staff of Kwame Nkrumah University of Science and Technology (KNUST). The research was conducted by employing both qualitative and quantitative methods of data collection. Stage one involved the...
ABSTRACT The purpose of this paper is to analyse the impact of training on job performance of employees at Prudential Bank Limited’s Cape Coast branches. Descriptive survey design is employed in this study. Using questionnaires, responses were sourced from fifty-six (56) staff who were selected using census sampling technique and analysed using multiple regression analysis. The result of the study revealed that training programmes at the bank usually take the form of on-the-job training (co...
ABSTRACT Reward management is one of the ways used by organizations for attracting and retaining suitable employees as well as helping them to improve their performance. This study was conducted at the College of Basic and Applied Sciences, University of Ghana. The purpose of this study was to determine the relationship between reward systems and employee performance at University of Ghana. Specifically, the study sought to determine the relationship between intrinsic and extrinsic rewards an...
ABSTRACT Starlife Assurance Company Limited is one of Ghana’s premier life insurance companies, and has contributed immensely to the growth of the insurance industry in Cape Coast. The company, like most insurance companies, has a training policy as prescribed by their Human Resource Department. However, the availability of the policy alone does not imply that the company’s training practices are without challenges. The study therefore sought to investigate the challenges Starlife Assura...
ABSTRACT Employee welfare at the work place has become an important topic for discussion in human resource development literature. There is a teaming effort by both public and private organisations to improve the quality of their work environment. However, literature and a cursory observation of general work environment shows a state of poor work environment which cause constant employee agitations. Consequently, this study sought to investigate the effectiveness of work environment practices...
ABSTRACT The study identified that several challenges may hinder the effectiveness of performance appraisal systems and thus aimed to evaluate the effectiveness of the performance appraisal system operating within the Ghana Post Company Limited. This was pursued through examining the nature of the performance appraisal system of the company, assessing the effectiveness of the performance appraisal system, and discussing how appraisal results influence staff performance. A descriptive design w...
ABSTRACT It is an indispensable fact that training and development of human resource is paramount to the achievement of organisational goals and enhancement of organisational image. Most recently, however, it was common knowledge that some employers have overlooked the importance of human resource development. The critical question this study seeks to address is “to what extent is human resource development appreciated in SSNIT? The sample size of the study is 70 and it comprises employees ...
ABSTRACT The primary objective of this study is to assess the factors influencing retention of health professional in Upper West Region. The multistage sampling procedure was used to select a sample of 126 health professionals. The study employed a cross sectional study design. Primary data were collected using a selfadministered questionnaire. The study employs both quantitative and qualitative methods. Data were presented using descriptive statistics. Structural equation modelling (SEM) wa...