IDENTIFICATION OF THE PROBLEMS OF SECRETARIAL STUDIES DEPARTMENT IN THE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU.

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ABSTRACT

The objectives of this Research project is on examine the problems of the secretarial studies Department is the Institute of Management and Technology Enugu, to high light possible solutions.

Three groups of people in the department were selected for this study, using stratified random sampling method. The researchers used primary source though structured questionnaire and oral interview in gathering useful data from the officials of the department. The researchers also obtained data from Secondary Sources through review of publications in journals and text books. Data collected were presented in tabular from and percentage used in analyzing the data. The study reveals that the problems of Secretarial studies Department are problems addosiated with the state government, poor finding, poor management, Lack of accommodations, lack of shorthand laboratory, lack of office equipment such as Manual type writers, Electric Electronic type writers, computer machines/word processors, recording Machines/Transcribing Machines, franking Machines, Duplicating Machines, Photocopying Machines, Adding and calculating machine, Punch and Machines, paper shredding Machine, Facsimile transmission (FAX), Telex Teleprinter etc.

We finally observed that good training ability, lack of trained staff to handle Machines such as computers, management concern, motivation and proper handing of the department are the prospects and opportunities of Secretarial studies Department for effective growth of the Department.

It is therefore the recommendation of the researcher that state government and the management should give several incentives to Secretarial studies departments of facilitate their development and to produce good quality students to boost the academic standing of the Institute of management and Technology, Enugu.

TABLE OF CONTENTS

Title page

Approval page

Dedication

Abstract

CHAPTER ONE:

1.0Introduction

1.1Back ground of the study

1.2Statement of the study

1.3Objective of the study

1.4Significance of the study

1.5Scope of the study

1.6Research questions

CHAPTER TWO:

2.0Review of related literature

2.1Concept of secretarial education

2.2The need of qualitative secretarial studies performance

2.3Summary

CHAPTER THREE:

3.0Research Methodology

3.1Population of study

3.2Sampling size

3.3Instrument for date collection

3.4Method of date collection

3.5Method of data analysis

CHAPTER FOUR:

4.0Presentation and analysis of data analysis

4.1Findings

4.2Discussion of findings

CHAPTER FIVE:

4.0Summary

5.1 Conclusion

5.2Recommendations

5.3Bibliography

5.4 APPENDIX “A”

Questionnaire

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IDENTIFICATION OF THE PROBLEMS OF SECRETARIAL STUDIES DEPARTMENT IN THE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU.

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