ABSTRACT
The research established the relationship between computerized accounting systems
and the financial performance of financial institutions in Uganda. The study was guided
by the following objectives: 1) To establish the level of adoption of computerized
accounting system; 2) To establish level of financial performance among financial
institutions and 3) To establish whether there is a significant relationship between
computerized accounting systems and the financial performance of financial institutions.
This study employed a case study because the researcher was more interested in a
deeper understanding of the problem rather than generalizing the findings across the
entire population. For the purpose of obtaining the objectives of the study, various
designs were used as follows; the research used qualitative and descriptive research
design to conduct the study because the findings of the study were non-numerical. A
sample size of 50 respondents was got using Cronbach's formula. Both questionnaires
and interviews were used to solicit for data from respondents who were randomly
selected to participate in the study and the data collected was organized and analyzed
to generate information which was treated with utmost confidentiality and strictly for
academic purpose. Content validity index (CVI) method was used to establish the
validity of all the designed questionnaires. The study made the following findings; age
distribution had 71.43% of the respondents between 25-46 years. Education level had
degree holders as the majority with 40% of the total respondents; the research also
found out that the bank uses mostly computerized accounting to perform its operations
since 88.7% of the total respondents agreed that the bank uses computerized
accounting, this implied that the bank was a relevant case study with regards to the
topic of study. On performance, 85% of the customers had their expectations met by
the bank, this was interpreted as satisfactory. The study strongly recommends that
financial institutions in Uganda that are yet to adopt computerized accounting systems
should do a more thorough cost benefit analysis before venturing into this business of
computerization in order to be aware of the benefit beforehand. This will help them to
know whether it will be profitable to go into it or maintain the existing manual banking
system. In order to avoid loss of data and information, there should also be standby
computers and other related facilities as well as other software backups that can be
used in times of an urgent need for such replacement. It is also recommended that
financial institutions hire highly trained experts in the field of information technology to
manage any unforeseen contingencies that can disrupt the smooth flow of the banking
activities. Such future eventualities can be frequent power failure, which can create
software problems. The research also recommends that further research should be
done to find out the extent to which rural financial institutions in Uganda are linked to
the Inter banking payment system amongst both the rural and the commercial banks at
large. Other studies can focus on how the emergence of Internet and mobile banking in the country is helping the customers.
JAMES, O (2021). Computerized Accounting Systems And The Financial Performance Of Financial Institutions In Uganda A Case Study Of Centinary Rural Development Bank Uganda Limited. Afribary. Retrieved from https://track.afribary.com/works/computerized-accounting-systems-and-the-financial-performance-of-financial-institutions-in-uganda-a-case-study-of-centinary-rural-development-bank-uganda-limited
JAMES, OWANGE "Computerized Accounting Systems And The Financial Performance Of Financial Institutions In Uganda A Case Study Of Centinary Rural Development Bank Uganda Limited" Afribary. Afribary, 03 Jun. 2021, https://track.afribary.com/works/computerized-accounting-systems-and-the-financial-performance-of-financial-institutions-in-uganda-a-case-study-of-centinary-rural-development-bank-uganda-limited. Accessed 06 Nov. 2024.
JAMES, OWANGE . "Computerized Accounting Systems And The Financial Performance Of Financial Institutions In Uganda A Case Study Of Centinary Rural Development Bank Uganda Limited". Afribary, Afribary, 03 Jun. 2021. Web. 06 Nov. 2024. < https://track.afribary.com/works/computerized-accounting-systems-and-the-financial-performance-of-financial-institutions-in-uganda-a-case-study-of-centinary-rural-development-bank-uganda-limited >.
JAMES, OWANGE . "Computerized Accounting Systems And The Financial Performance Of Financial Institutions In Uganda A Case Study Of Centinary Rural Development Bank Uganda Limited" Afribary (2021). Accessed November 06, 2024. https://track.afribary.com/works/computerized-accounting-systems-and-the-financial-performance-of-financial-institutions-in-uganda-a-case-study-of-centinary-rural-development-bank-uganda-limited