TABLE OF CONTENTSDeclaration ................................................................................... .Approval ...................................................................................... . iiDedications ................................................................................. . I iiiAcknowledgement ..................................................................... .. ivAbstract .....................................................................................
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKNOWLEDGEMENT ivLIST OF TABLES viiiLIST OF ACRONYMS ixABSTRACT xCHAPTER ONEINTRODUCTION 11 .0 Introduction1.1 Background of the study 11.2 Statement of the problem 31 .3 Purpose of the study 31.4 Objective of the study 31 .5 Research questions 41 .6 Scope of the study 41.6.1 Content scope 41 .6.2 Geographical scope 41.6.3 Time scope 41 .7 Significance of the study 4CHAPTER TWO 5LITERATURE REVIEW 52.0 Introduction 52.1 Benefit of computerized acc...
ABSTRACTThe purpose of the study was to establish the relationship perceived risk, trust, perceived ease of use, perceived usefulness, and internet banking adoption. The study adopted a cross sectional design which was quandtative and qualitative in nature. It involved descriptive and analytical research designs. The study sample comprised of 384 bank customers in the Kampala, who were selected through simple random sampling. The data was tested for reliability, analy...
ABSTRACTThe study was to establish the effect of budgeting on the financial performance of microfinance institutions in Uganda. Objectives of the study were; to assess the role of budgetary control on the financial performance of microfinance institutions in Uganda, to find out whether budgetary control is a measure of financial performance of microfinance institutions in Uganda and to establish the relationship between budgetary control andfinancial performance of microfi...
ABSTRACT The study was carried out on internal audit and reliability qffinancial accountability in local governments in uganda looking at Amolatar District Local Government as the cave study The objectives qf the research were to investigate the level qf internal audit, examine the level of accountability qf public finances and establish the relationship between internal audit and financial accountability in Amolatar District Local Government. The study adopted a cross sectional research desi...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKNOWLEDGEMENTS..ivTABLE OF CONTENTS vLIST OF TABLES ixLIST OF FIGURES XLIST OF ACRONYMS XiCHAPTER ONE 1INTRODUCTION 11.0 Introduction 11.lBackground to the study 11.1.1 Historical perspective 11.1.2 Theoretical perspective 41.1.3 Conceptual perspective 51.1.4 Contextual perspective 61.2 Statement of the Problem 61.3 Research Objective 71.4 Specific Objectives 71.5 Research Questions 81.6 Research Hypothesis 81.7 Scope of the study 81.7.1 Content...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATION iiiACKNOWLEDGEMENT ivABSTRACT viiiCHAPTER ONE 1INTRODUCTION 11.0 Introduction 11.1.1 Background to the Study 11.1.1 Historical Perspective 11.1.2 Theoretical Perspective 31.1.3 Conceptual Perspective 31.1.4 Contextual Perspective 41.2 Problem Statement 51.3 Purpose of the study 51.4 Specific Research objectives 51.5 Research Questions 61.6 Research Hypothesis 61.7 Scope of the study 61.7.1 Subject Scope 61.7.2 Geographical Scope 61.8 Significance...
TABLE OF CONTENTSDECL.A.RA.TION •...•...•••..•..•.••••.•.••....••...•.....•...••...•••...••.••.........•...•.•.....•.•••........•...•..•.•.•..••..•••• iDEDICATION ........................................................................................................................ iiACKNOWLEDGMENT •••..•••...••...••....•....•••...•....••...••....••..•••.....
TABLE OF CONTENTSDECLARATION ...................................................................................... iiAPPROVAL ......................................................................................... iiiDEDICATION ..................................................................................... ivACIZNOWLEDGEMENT .............................................................. vLIST OF TABLES ..............................................................................viii...
ABSTRACTThe research topic was chosen because most micro finance institutions have experienced difficulties in operation as a result of global financial crisis of which FINCA Uganda ix not exclusive. The research topic was to examine the effects of global financial crisis on operation of FINCA Uganda microfinance institution. Specific objectives were used to asses the causes of global financial crisis, to establish the impact of global financial crisis on the operation ofFINCA Uganda micr...
ABSTRACTDue to recent scandals which have ruined corporations' image across the world such as the(Enron, Atihur Anderson, Parmalat, and Greenland hotel) for the case of Uganda, have putcustomers' trust of the frontline, leading to an exponential growth in the interest of CSR.Looking at Sheraton hotel Uganda, which carries inherently high risk due to the nature of theindustry with losses during its transactions being carried out. This study seeks to identifywhether CSR initiatives of Sheraton ...
ABSTRACTThis is a study about customer service and sales performance at MTN Uganda.MTN group was first incorporated in south Africa in 1994.The liberalization of UgandanEconomy and the telecommunication industry in 1990 after being monopolized by theUgandan government, lead to the launching of the third national mobile telecommunicationoperator (MTN) in 1998.MTN has grown to be the leading telecommunication company inUganda, have over 1236000 customers, 63% market share.On 21 October 1998 MTN...
ABSTRACTTHE study aimed at assessing the effects of credit policies on the performanceof commercial banks in Equity bank of Kenya. And to propose measures toimprove credit policy in equity banks.For the effectiveness of the research, the researcher used a research design of acases study of Equity bank Kisumu branch Kenya. Data collection and analysiswere used to arrange the information in such a way that enabled theresearcher to come- 1:1p with the· reliable recommendations and conclusion.Di...
ABSTRACTThis study established credit policy and customer satisfaction in Cairo international bank Ugandaltd in Kampala. The study was based on the following objectives and these are, to establish theprofile of the respondents in financial institutions, to establish the key elements of credit policyfor Cairo bank and to examine the relationship between credit policy and customer satisfaction.The study employed descriptive correlation design; data was collected using researcher devisedquestion...
ABSTRACT The study is an exploratory research design which sought to determine the factors relied upon by microfinance institutions while charging interest; finding out the effect of interest on the performance of microfinance institutions and suggesting possible alternatives to control this effect. The study relied on qualitative and quantitative methods of data collection and analysis and data was gathered from PRIDE Microfinance in Kabalagala. The study also relied on secondary data upon w...