Study Of Administrative Transparency And Accountability At The Local Level: The Experience Of The Katima Mulilo Town Council

110 PAGES (17863 WORDS) Public Administration Thesis

ABSTRACT 

Article 102(4) of the Namibian Constitution provides for the establishment of regional and local government structures. This requires both institutions to adhere to constitutional provisions by involving the broad community on policy issues in order to guarantee administrative effectiveness, transparency and leadership accountability. The study presents the experience of Katima Mulilo Town by way of evaluating the extent of the Town Council's operational and administrative transparency. It also describes the role of the Town Council in providing municipal services to its residents, the various options it (Council) can use to ensure that citizens receive adequate services at a cost they can afford. It further investigates and analyses the decision-making processes and consultation procedure of the Town Council, and advises through the views expressed by the residents, the operational changes that are necessary to make the Town Council more transparent and accountable. Finally, it offers some recommendations that could assist policy-makers in the formulation of policies aimed at enhancing good and sound institutional administrative practices desirable for delivering basic services transparently.