Education

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Research Papers/Topics Education

THE ROLE SECRETARIES TOOL FOR ENHANCING THE QUALITY OF SERVICE RENDERED BY GOVERNMENT ESTABLISHMENT (A CASE STUDY OF UNIVERSITY OF NIGERIA, ENUGU CAMPUS)

ABSTRACT Secretaries as important organs of government establishment and organization perform essential functions in these establishment. For the purpose of this research work, the definitions, qualities and duties secretaries are examined. In doing the stated function a secretary  stands as a potent instrument  for the improvement  of the various  government establishments or organization in the country. This is necessitated because of the poor performance of these governmental establis...

THE EFFECT OF COMMUNICATION BARRIERS IN ORGANIZATIONAL SUCCESS (A CASE STUDY OF ANAMMCO)

ABSTRACT The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study. In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed Their responses were analyzed and this led to the following findings. • Communication integrates organizat...

Problems Encountered By Married Female Secretaries In Parastatals In Enugu Urban

ABSTRACT This research work is aimed at determining the problems of married female secretaries in some parastatals in Enugu urban, Enugu State.  The problems of married female secretaries envisaged in this research include discrimination in employment, husband’s resentment to work late, acting as official wives to their male bosses, limited chances of advancement.  The researcher collected data for this study from questionnaires and personal interviews in (6) selected organizations ...

A SURVEY OF THE ROLE OF MODERN OFFICE EQUIPMENT IN MODERN OFFICES IN ENUGU URBAN

ABSTRACT The topic for this research is a survey of the role of modern office equipment in modern office in Enugu state. The study was restricted to ANAMMCO and EMENITE PLC. Emene near Enugu urban. Questionnaires were structured in two phases and were used for collecting data and the instrument was validated by my supervisor Mr. S. I. M Ozioko. The population consisted of all the secretaries in ANAMMCO PLCA and EMENITE LTD Emene. They are 200 in number, out of the population sample of 90 se...

A SURVEY OF PROBLEMS ASSOCIATED WITH THE TEACHING AND LEARNING OF SHORTHAND AND TYPEWRITING AT BOTH THE I.M.T AND OSISATECH POLYTECHNICS, ENUGU

ABSTRACT This study is directed towards finding out the survey of problems associated with the teaching and learning of shorthand and typewriting in Higher Institutions with the aim of ameliorating or improving the situation in order to achieve this purpose, five main hypothesis were made to validate or reject the assumption. The researcher was necessitated by the engagement of unqualified persons as secretaries in the labor market arising from their poor performances in shorthand and typewr...

A STUDY OF THE ATTITUDE OF SECRETARIES TOWARDS THE USE OF MODERN OFFICE MACHINES IN SOME SELECTED COMMERCIAL BANKS IN ENUGU URBAN

ABSTRACT This project is aimed at studying the attitude of secretaries towards the use of modern office machines. In the course of carrying out this project, the effect of these modern office machine on the productivity of secretaries was discussed. The research paper also focused on the uses and importance of these modern office machine. In order to arrive at a conclusive decision on the above objectives, literature were reviewed. The statistical tools used are simple average and percentage...

EMPLOYER PERCEPTION OF THE HND SECRETARIAL GRADUATES IN SELECTED COMPANIES IN ENUGU URBAN

ABSTRACT Employers perception of the HND Secretarial graduates in the selected companies as titled this research work has through the introduction expressed the statement of problems eg, why are HND Secretarial graduates left to be roaming about the street.  Why are HND holders always been left employed? Why are they always placed at the subordinate position etc and purposely find out how employers of labour perceive the HND secretarial graduates : to find out the effects of these treatment...

IDENTIFICATION OF THE PROBLEMS OF SECRETARIAL STUDIES DEPARTMENT IN THE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU

ABSTRACT The objectives of this Research project is on examine the problems of the secretarial studies Department is the Institute of Management and Technology Enugu, to high light possible solutions.  Three groups of people in the department were selected for this study, using stratified random sampling method. The researchers used primary source though structured questionnaire and oral interview in gathering useful data from the officials of the department. The researchers also obtained d...

PROBLEMS OF SHORTHAND TO SECRETARIAL STUDENTS IN INSTITUTIONS OF HIGHER LEARNING (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY AND FEDERAL POLYTECHNIC IDAH)

ABSTRACT The study aim at getting both learners and teachers of shorthand to identify the problems and difficulties which they encounter in their learning and teaching of shorthand. The subject were 255 students and shorthand lecturers made up of 155 shorthand students and shorthand lecturers from Institute of Management and Technology (IMT) Enugu and 100 shorthand students and shorthand lecturers from Federal Polytechnic Idah (FPI). One set of questionnaire was administered, it was open to ...

THE ROLES OF DATA PRESERVATION IN ENHANCING THE EFFICIENCY OF SECRETRIAL FUNCTION IN SELECTED BANKS IN ENUGU METROPOLIS

ABSTRACT This research work was undertaken to find out the roles of data preservation in enhancing the efficiency of secretarial function in selected banks in Enugu Metropolis.  In doing this, the researcher evaluated the various methods of data preservation their advantages and disadvantages and the functions of a secretary in an organization. The researcher collected data from primary and secondary source. Through the primary source of data questionnaire was used to elicit appropriate inf...

THE ROLES OF A SECRETARY IN AN BANK ADMINISTRATION (A CASE STUDY OF FIRST BANK OF NIGERIA PLC)

ABSTRACT It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches. The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the se...

THE IMPACT OF THE INTERNET ON SECRETARIAL STUDIES IN SELECTED BUSINESS ORGANISATIONS IN ENUGU METROPOLIS

ABSTRACT The aim of this study is to find out the impact of the internet on secretarial profession.  This research covers the selected business organizations in Enugu metropolis. In this research, the related literature were reviewed. The population used for this study were ninety secretaries which were picked from selected seven business organization in Enugu metropolis. The instrument used for this study were ninety questionnaires which were administered to secretaries in few organization...

PROBLEMS OF MANPOWER TRAINING AND DEVELOPMENT IN MANUFACTURING INDUSTRIES (A CASE STUDY OF ANAMMCO)

ABSTRACT One of the major ways manufacturing industries invest in their work force for greater returns today and even in future is through the training and development of her employees. Training is like sharpening of an existing skill in order to reflect the trends in technology and other socio-cultural environment of an industry. Productivity is the goal of today’s competitive industrial world this training can be a spring board to enhance productivity. The major objective of trainin...

THE CONTRIBUTION OF SECRETRIES TOWARDS THE ACHIEVEMENT OF ORGANIZATIONAL GOALS (A CASE STUDY OF NEPA, ENUGU DISTRICT OFFICE)

ABSTRACT This study investigated the contributions of secretaries towards the National Economic Development with reference to NEPA Enugu District Office. The secretaries are the image maker of every organization because of the roles they play and the roles they play towards the achievement of organizational goals. The theoretical framework for this study was provided by the review of related literature. Descriptive research were used both questionnaire, library books, journals and lecture no...

MOTIVATION AS AN INSTRUMENT FOR ACHIEVEMENT OF HIGHER PRODUCTIVITY (A CASE STUDY OF GUARANTY TRUST BANK, ENUGU STATE)

ABSTRACT The investigation as an instrument for the achievement of higher productivity with particular reference to Guaranty Trust Bank Ogui Enugu was intended to investigate method used for by the said organization in motivating their worker which leads to increase in productivity in the organization. In conducting the research, the researcher made use of two research instrument, the questionnaire and oral interview.  These were among management and the staff of the said organization.  In...


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