ABSTRACT The existing evidence indicates that listed companies on the Nairobi Securities Exchange Kenya are financially flexible. However, these firms have not managed to undertake corporate investments of the magnitude achieved by other countries where firms are financially flexible. Previous studies have shown that financial slack, spare debt capacity and dividend decisions directed at maintaining financial flexibility in corporate entities can enhance investment ability of the firms. This...
ABSTRACT Many people in developing countries have been given access to formal financial services through microfinance programs. Nevertheless, millions of potential clients still remain un-served and the demand for financial services far exceeds the currently available supply. Given significant capital constraints, expansion of microfinance programs remains a formidable challenge facing the microfinance industry. Moreover, it is observed that microfinance organizations have had various degree...
Abstract Globally, Kenya included as per 1999 statistics a mere fifteen per cent of the population had access to retirement income support. A situation worsened by government’s reluctance to fund social security obligations and by poor societal relations where the elderly are abandoned. In Kenya, the pension sector related policies have been in favour of formal sector employment; minority with 15% while overlooking the informal sector with 70% of labour force. This situation has caused sta...
ABSTRACT The role of service quality in tertiary education institutions has received increasing attention during the last two decades. Tertiary education institutions should ensure that all services encounters are managed to enhance students‟ perceived service quality. While there is consensus on the importance of service quality, its measurement is a challenge that tertiary education providers who aim to gain a better understanding of the quality issues of students experiences face. In fac...
ABSTRACT Total quality management (TQM) has been proposed to improve business performance and received considerable attention in recent researches .Despite the recent research efforts on effects on total quality management, little work has been done on effects of total quality management implementation in performance of microfinance institutions in Kenya, particularly K-rep Development Agency(KDA). This study sought to establish effects of total quality management implementation in performan...
ABSTRACT The study investigated the effects of expenditure on marketing activities on performance of hotels in Kiambu County. The general objective was to investigate the effect of investment in marketing activities and performance of hotels in Kiambu County. The study specific objectives were: to determine the effects of expenditure on promotions on performance of hotels in Kiambu County, to assess the effects of expenditure on market research on performance of hotels in Kiambu County, to e...
ABSTRACT Since the beginning of the contention in Somalia in 1990s, Kenya keeps on facilitating the biggest Somali displaced person populace in the area. Given the broadened length of their stay in Kenya, the financial circumstance of the displaced is progressively falling apart predominantly because of lack of resources, investment funds, and settlements, as uncovered by a joint appraisal mission led on displaced people in June 2009. The circumstance is additionally disturbed given that Soma...
Savings and Credit Co-operatives commonly referred to as Saccos are a form of Credit Union bodies which in turn is a form of major part of the cooperative movement. They are basically member-owned, not-for-profit financial cooperatives that provide savings, credit and other financial services to their members. They pool their members’ savings deposits and shares to finance their own loan portfolios rather than rely on outside capital. Members then benefit from higher returns on savings...
In a bid to remain relevant and sustain customer growth, Kenyan banks are increasingly looking to introduce new and innovative products and service channels to leverage on emerging technologies. The introduction of these new products and channels is often done through IT project teams comprising of bank and non-bank employees especially when the new technology is bought from external parties. Whereas it would be expected that projects run for or by banks would be smooth and ultimately d...
ABSTRACT Kenya vision 2030 is a development vehicle that requires every Kenyan on board. For women to contribute effectively to the realization of vision 2030, the millennium development goals (MDGs) sought to improve the lives of people living in the global by reducing poverty and hunger, as well as improving access to health, education, water and sanitation. The purpose of this study is to assess the need for strategic planning in women groups and how to help women in contributing towards ...
ABSTRACT The banking sector has consistently been characterized by persistent operational inefficiency and poor financial performance. In order to address the problems of underperformance these organizations are fast adopting TQM in order to make them effective in meeting public demands. Total Quality Management is the most currently used means of management that aim at enhancing financial performance of organizations by meeting its customer needs and quality of the products. The study mainly...
ABSTRACT This research project was carried out to examine the factors influencing the job satisfaction of employees in the Kenyan film industry. It was stimulated by the lack of uniformed systems within the film industry in Kenya which playa big role in determining the satisfaction of employees in their working environment. A number of studies have been conducted on the relationship between labour, capital and the satisfaction of the labourers therein in various industries. However, there is...
ABSTRACT The success of any organization depend on sound financial management, some of the major financial management practices that determines the success or failure of an organization are: The level of working capital investment which focus on maintaining an efficient level of current assets and current liabilities, Investment decisions that guides the amount of Capital required and the project(s) to invest in, and the financing decisions which determines the capital structure of the o...
ABSTRACT The liberalization of the Kenya’s petroleum sub-sector in October 1994 has over the years led to unexpected entry of new players into this sector. This has subsequently led to an increase competition as oil marketing companies fight a never-ending war for customers. In addition, the increase in competition has increased the bargaining power of the consumers as they now have a wide variety of choices. This coupled with changes in socio-cultural trends such as education and the incre...
ABSTRACT The purpose of this study was to establish effects of career development programs on employee retention at Betting Control and Licensing Board in Nairobi City County Kenya. The specific objectives of the study were to determine effect of career counseling programs on employees’ retention at Betting Control and Licensing Board in Kenya, to establish the effect of mentorship programs on employees’ retention at Betting Control and Licensing Board in Kenya, to evaluate the effect of ...