ABSTRACT The advancement in technology in the banking industry has led to the emergence of electronic banking (e-banking), which has revolutionized the way banks provide their services. The application of different technologies in the banking industry has become a competitive strategy employed by commercial banks in Kenya. Consequently, modern banks have decided to adopt and implement e-banking strategies to remain competitive. However, limited knowledge is available regarding the effect of e...
ABSTRACT Project performance is a primary consideration in any project, and different strategies are usually employed to ensure better project performance. Despite the dedicated efforts to improve project performance, gated community residential construction projects still register poor performance. A literature review reveals that many public construction projects, residential construction projects, and road construction projects still register poor performance related to project management...
ABSTRACT The aim of the study was to establish the determinants of sustainability of micro and small enterprises owned by youth in Nairobi City County, Kenya. The study was guided by the following specific objectives: To assess how competitive environment affects sustainability of youth entrepreneurship in micro and small enterprises in Nairobi City County, Kenya; To find out how entrepreneurial skills affect sustainability of youth entrepreneurship in micro and small enterprises in Nairobi C...
ABSTRACT Financial inclusion continues to be a major issue of concern in the developing countries because of high numbers of persons without access to formal and regulated banking services. The government Vision 2030 objective on budgetary administrations was to make a lively and internationally satisfactory monetary area that would advance elevated amounts of funds and financing for the nation's venture needs. The purpose of this study was to investigate the role of mobile transfer of funds...
ABSTRACT A firm‟s performance is a function of how well managers use quality management practices to improve the quality of products and services. In today‟s global environment, organizations are constantly looking for ways to expand and improve their businesses in terms of quality to enhance performance. Quality management practices have been used by manufacturing firms in Kenya to improve on performance. However, customers are still complaining that the quality of manufactured products...
ABSTRACT Lending is the principal business activity for most commercial banks. The loan portfolio is typically the largest asset and the predominate source of revenue. Traditional practices rely too much on trailing indicators of credit quality such as delinquency, nonaccrual, and risk rating trends. Banks have found that these indicators do not provide sufficient lead time for corrective action when there is a systemic increase in risk. At Equity Bank, Nyeri County, management has done all ...
ABSTRACT Tough economic times, stiff competition, globalization, terrorism among other challenges have led several firms to adopt strategies that would enable them to remain competitive in whichever industry they are operating in. The commonly known competitive strategies are the Cost Leadership, Differentiation and Focus. Whatever the choice a company makes to position the firm in the competitive market is dictated by the industry structure (attractiveness) and the environmental forces whi...
Abstract Banks can attract customers on a daily basis. However, they have not been able to retain most of their customers as noted by the high numbers of reduced customers. This study sought to assess the customer relationship strategies applied by commercial banks in Nakuru Town and their impact on customer retention. The objectives of the study were: to assess the electronic banking, personalized selling, media advertisements and social customer relations on their effectiveness in customer...
ABSTRACT This research project aimed at investigating the monetary policy and performance of commercial banks in Kenya. Commercial Banks have on average been posting a continuous decline in their performance over the last decade. The return on asset in 2014 was 4.46% declined to 3.4% in 2015 and 3.1% in 2016 while the return on equity has also been declining from 28.2% in 2014 to 23.8%in 2015 and 20.6% in 2016 forming the basis of the study. The central bank of Kenya is tasked with responsib...
ABSTRACT Banking industry has been competitive in the past years. Kenyan Banks are exploring all strategies to remain competitive in lending and in ensuring that their clients are satisfied. They have diversified their products from lending to offering custodial and insurance services. Lending continuity mainly depends on the reserves or rather bank’s available deposits. As an initiative therefore, Kenyan commercial banks have employed various strategies to mobilize cheap and stable deposi...
ABSTRACT Small and medium enterprises plays a critical function in the advancement of the Kenyan Economy. The sub-sector’s contribution to the monetary development of the country in the past few years is very evident particularly in relation to job creation, improvement in innovation, raising of people’s livelihood, as well as financial contribution to 45% of the gross domestic product(GDP) of the country,(Economic Survey-2014/2015). This research focused on the tax influence on SMEs se...
ABSTRACT In order for the government of Kenya to meet its fiscal objectives, it is necessary that county government effectively be able to spend budgeted provisions to the highest levels. Government officers need to understand the importance of being able to fully utilize funds as budgeted and as efficiently as possible so as to have an impact to the highest population. The broad objective of this study was to establish the effects of public financial management practices on budgetary absorp...
ABSTRACT Business growth as a result of business support services like entrepreneurial skills and financial services has been lauded by many studies as an engine which taps well the practical and creative business approaches affecting youth owned enterprises. In an effort to reduce high levels of poverty and unemployment amongst the youth, the Government of Kenya has since independence established many affirmative action funds such as Youth Enterprise Development Fund and Uwezo Fund to accel...
ABSTRACT The banking industry has experienced a rapid growth in terms of profits, deposits, revenues in the recent past. This trend has triggered a lot of competition in the banking industry. This project analyzed the factors influencing customer growth of commercial banksin the Kenyan banking industry. The study was guided by the following objectives: to find out how pricing influenced customer growth, to establish the effects of customer service on growth of customers, to determine the ext...
ABSTRACT The way we work in our fast-paced world is quickly changing. Skilled but unemployed Kenyans are seeking and finding work on online platforms on contract and full – time basis. They are part of virtual teams that rely heavily on collaborative software applications to work. Their performance is gauged by how they meet project goals within the set costs, time and scope. Unfortunately, some teams are unable to meet the goals and this compromises their performance. This is the problem ...