ABSTRACT Internal audit is vital part of management within any organization. Currently, Tanzania is experiencing the problem of ineffective Internal Audit in LGAs. This study examined the effectiveness of the internal audit on the performance of internal audit services in the selected Local Government Authorities in Tanzania. The specific objectives were to determine the influence of audit quality in the performance of internal audit services, to examine the influence of organizational settin...
ABSTRACT The study, has aimed to assess contract management and its impact in public buildings projects. The study specifically has focused on determining the extent to which stake holders perceive contract management in relation to public building projects. In additional the study determines the impact of management of quality, time and cost effectiveness, the study also determines causes for poor contract management. A cross sectional research design was adopted; sample sizes of 40 respond...
ABSTRACT Human Resource Management Practices is the pivotal tool in managing organizational employee performance. A case study was carried out in Magu District Council to assess the Impact of Human Resource Management Practices on Organizational employees‟ performance in Public Service Sectors. The study methodology based on the qualitative paradigm based on specific objectives: To identify and examine the awareness of HRM practices and the level of professional qualifications of Human Reso...
ABSTRACT This study explores challenges facing procurement management in Kwimba district council in Mwanza, Tanzania. It analyses a procurement management that concerns with purchasing economic resources, negotiating right items of the right prices, at a right time and getting the best quality resources for Kwimba district council operation. The primary objective of the study was to examine how the procurement management faced with the problem and possible recommendation that can reduce such ...
ABSTRACT The research was carried out to assessed the impact of corporate social responsibility on firm performance of MTN Nigeria a case study of Sokoto branch (2007-2013).Primary data were obtained from pretested questionnaire administered to forty (40) respondents (stakeholder and MTN staff). Secondary data on the annual reports of the company (2007 - 2013) were examined. Data were analyzed using appropriate descriptive and inferential statistics at P
ABSTRACT This study investigates the effects of employee satisfaction on the organization development at Tanga Fresh Company in Tanga District in Tanga region. In conducting this research, the main objective of this study is to investigate the effects of employee satisfaction on the organization development and suggest the ways for improving employee satisfaction. In this study the population consisted of 30 employees from Tanga Fresh Company. The researcher selected the respondents through r...
ABSTRACT This study has intended to assess the effects of various management practices on employee job satisfactions. A cross sectional research design was adopted; the sample size of 225 respondents was obtained through a purposive and non-purposive sampling techniques. The study used both quantitative and qualitative methods for data analysis in order to achieve the objectives of the study. Statistical Package of Social Sciences (SPSS) and Excel software were used to analyze the data. Find...
ABSTRACT Village Community Banks (VICOBA) plays an important role of enabling poor women to save and access credit. The study aimed at assessing the contribution of VICOBA to the economic development and livelihood of women in Tanzania. The study was cross sectional research in design where by the 59 respondents were included. Primary data was collected by using questionnaires. The quantitative data was analyzed by Statistical Package for Social Sciences(SPSS). The results showed that most o...
ABSTRACT There is a debate in services marketing literature on the relationship that exists between service quality and customer satisfaction on the one hand and customer loyalty on the other. While there are studies which have shown a positive and strong relationship between variables of the first set to customer loyalty, there are also studies which reported no relationship. This study was put in place to investigate on the factors which influenced customer loyalty. The study was undertaken...
ABSTRACT SACCO‟s is important in any country for socio-economic development. However, performance of SACCOS in Tanzania has been below member expectations thereby causing dissatisfaction among most of their members. Therefore, this study examines factors affecting the financial performance of SACCOS. A cross section design was used to gather information from Majengo Sokoni SACCO‟s in Tanzania the case of Dodoma city. Primary data were collected through interviews and observation methods ...
ABSTRACT This dissertation reports the findings of the influence of marketing mix strategies on customer‟s choice among restaurants in Dodoma City when mediated by social networking. The study was led by three specific objectives which sought to map the service marketing strategies used by restaurants to influence customer choice in Dodoma Region, to determine the influence of service marketing mix elements on customer choices among restaurants in Dodoma Region, and to find out the influen...
ABSTRACT The study was carried out in Dodoma, Tanzania to find out the Perception of Subscribers of the Use of Mobile-phone based Financial Services. It described the factors that influence the use of mobile based financial services. The study used both qualitative and quantitative methods through questionnaire and semi structured interviews. A simple random sampling design was used to select respondents from the clients and purposive sampling was used to select respondents from staffs. The s...
ABSTRACT SMEs in Tanzania have been growing rapidly, however they have showed that there is high possibility of them meeting their death or stagnation. Therefore, this study examined the factors affecting the growth of small and medium agro-processing firms in Tanzania. An analytical cross-sectional design and descriptive design was adopted; the sample size of 100 respondents was obtained. Statistical Package of Social Sciences (SPSS) version 21 was used to analyze the quantitative data found...
ABSTRACT This study aimed to find out the determinants of customer satisfactions in NGO‟s working as Microfinance institution a case study of BRAC Microfinance institution, in Dodoma Municipality. There were three objectives namely: (i) To determine the extent to which customers were satisfied to the NGO‟s working as Microfinance Institution (ii) To find out what factors determine customer satisfaction on services rendered by NGO‟s working as Microfinance Institution (iii) To find out e...
ABSTRACT The study aimed at assessing the impact of crime on coastal tourism along the coastal areas of Nungwi, Kiwengwa and Matemwe in Zanzibar. The questionnaires, interview, and focus group discussion were employed to assess the social economic activities as well as the impacts of crime rate along the coastal areas. A total of 98 participants who were randomly selected were involved in the study of which 34 were from Nungwi, 32 from Kiwengwa and other 32 from Matemwe. The results of the st...