ABSTRACT This study assessed the impact of social security investments in improving retirement benefits, a case study of Local Authorities Pensions Fund (LAPF) Head Offices in Dodoma. Four research objectives guided the study. First, to find out the types of investments held by LAPF, in the second place was to find out the proportion of members contribution towards payment of their retirement benefits; thirdly, to find out the proportion of investment income towards improvement of the retirem...
ABSTRACT The non-financial supports and performance of micro-enterprise in Tanzania from government and non-government agencies was clearly addressed. Specifically the study addressed types of non-financial supports offered by government agencies to micro-enterprises, types of non-financial supports offered by non-government agencies to micro-enterprises and relationship between non-financial supports (from both agencies) and performance of Micro-enterprises. The study was adopted a cross-sec...
ABSTRACT Job satisfaction is a special ingredient for employee’s productivity. It is believed that, happy employees are productive than unhappy employees, for that reason, job satisfaction is quite imperative for the success of organization. This study intends to address the factors influencing job satisfaction among Employees in Pensions Funds, Dodoma Tanzania. Specifically, it considered organizational factors, technological factors on job and tasks related factors on job satisfaction. Th...
ABSTRACT The study was conducted to examine the importance of employee’s participation in decision making and its impacts on workers performance. It was guided by three objectives namely: to examine the perception of workers towards participative decision making, to analyze the extent to which employees participate in organizational decision-making affects performance, and identifying managerial factors affecting workers participation in decision making. The study used Management by objecti...
ABSTRACT This study, was conducted to investigate challenges facing women in management positions, in the Higher Education Institutions (HEIs) in Tanzania, taking the University of Dodoma as a case study. The specific objectives of this study were to determine how women entered in management positions, to evaluate the level of job satisfaction, to understand the perceptions of people towards women in management positions and to identify challenges encountered women in management positions. To...
ABSTRACT This study investigated the factors that hinder the growth and survival of small and micro enterprises (SMEs) in Tanzania; with Tanga City SMEs as a case study. This study focused on three issues. These include the investigation of the major factors constraining the growth and survival of (SMEs), exploration of the efforts made by the government to deal with problems facing (SMEs) and an assessment of solutions to the problems. The sample size was 180 respondents. The study used prim...
ABSTRACT This study aimed to examine the influence of informality on employee’s performance in public institutions. This included looking at how informal channels of communication, social networks and managerial interpersonal skills influence the performance of academic staff in public universities in terms of teaching, research and consultancy.The population of studyincluded all academic staff in University of Dar es Salaam and University of Dodoma with the sample size of 100. The study em...
ABSTRACT This study, seeks to describe the contributions of hides and skins to the small scale livestock keepers in Tanzania. The study was conducted at Kwimba District in Mwanza Tanzania. A cross sectional research design was adopted; a sample size of 151 respondents was obtained through both purposive and non-purposive sampling techniques. The study has used both quantitative and non-qualitative methods for data analysis. Statistical Package of Social Sciences (SPSS) and Excel were used to ...
ABSTRACT This study had three objectives to accomplish, namely; to explore the perceptions of customers regarding services offered by CRDB bank, to explore the factors which are key determinants of customer satisfaction for services offered by CRDB Bank, to investigate on the challenges facing the bank in making its customers satisfied with the services offered and to analyze the relationship between customer satisfaction and retention for CRDB bank. The study was based at Dodoma Municipality...
ABSTRACT The banking sector is one of the most powerful financial management agencies which have a major role in the economic growth of Tanzania. Due to its necessity on the national economy every bank has the need to maintain good organizational culture for the employees as to avoid bank stress. Depending on the type of culture that is created in an organization, it can have a positive or negative effect on employee performance and job stress. Therefore, this study has intended to analyze th...
ABSTRACT In Zanzibar, taxes are collected using a three tier system where three tax authorities are involved, namely; Tanzania Revenue Authority (TRA), Zanzibar Revenue Board (ZRB) and Zanzibar Municipal Council (ZMC). Due to that, business operators have feelings that, they were over taxed. This study, has investigated on the perceptions of small and medium business owners, on the practices of revenue collection in Zanzibar. The study specifically, was put in place to meet four objectives, n...
ABSTRACT Despite mobile banking business being a fast growing ICT-based innovation in line with the face to face traditional banking industry little is known on the performance of mobile banking business among many countries including Tanzania. A study was conducted among four mobile network operators (MNOs), namely, Vodacom MPesa, Tigo Pesa, Airtel Money and Zantel ZAP, and five banks (NMB PLC, CRDB PLC, Exim Bank, TPB and BOA), to assess the mobile banking business performance in Dar es Sa...
ABSTRACT The main objective of the study was to assess the factors that determine the effectiveness of internal audit in managing public funds. The study was conducted in Dodoma Municipal Council (DMC) using a case study approach. The study attempted to combine all perspectives for evaluation of internal audit effectiveness in the Municipal Councils. The study involved 25 respondents from three occupations that were selected purposively. The occupations were internal auditors, external audito...
ABSTRACT The study aimed at evaluating the applicability of e-leadership on project management performance in public institutions Dodoma region, Tanzania. The study identified the current ICT systems in use for project management performance in an organization, determined application of ICT in project management performance in the public organization projects by project managers and assessed the impact of e-leadership on project management performances. Open and close-ended questionnaires, se...
ABSTRACT This study assessed how rural women living with HIV/AIDS access microcredit for livelihood improvements. The study examined whether rural women living with HIV/AIDS have accesses to microcredit and the mode used by credit providers to provide microcredit. Also focused on the challenges faced by women living with HIV/AIDS when accessing microcredit and the socio-economic benefits of microcredit. The study was approached using multiple embedded case study design, where six women livin...