TABLE OF CONTENTS DECLARATION ................................................................................................................ i APPROVAL ....................................................................................................................... ii DEDICATION ................................................................................................................. iii ACKNOWLEDGEMENT ..............................................................................
ABSTRACT Corporate social responsibility (CSR) is an issue that is receiving top attention in most organizations in Kenya today. Many organizations have taken CSR as a competitive tool and they are using their social responsibility repo1is to market themselves and gain more market share. In contrast some organizations today still believe that the only corporate social responsibility and that is to maximize profits within the law. They argue that CSR costs money and is not good business. This ...
ABSTRACT THE study aimed at assessing the effects of credit policies on the performance of commercial banks in Equity bank of Kenya. And to propose measures to improve credit policy in equity banks. For the effectiveness of the research, the researcher used a research design.of a cases study of Equity bank Kakamega branch Kenya. Data collectioh · and analysis were used to arrange the information in such a way that erlabled the researcher to come up with the reliable recommendations and concl...
TABLE OF CONTENTS Cover Page ...................................................................................................................................... i Title Page ........................................................................................................................................ ii Declaration ...................................................................................................................................... iii Approval .......................
ABSTRACT The study assessed the role of credit risk management on pe,formance of commercial banks in Uganda; the spec/fie objective of the study was to determine the relationship between credit risk management on performance of commercial banks. However, there is a concern high level of defaulters due to ineffective credit risk control mechanisms. The conceptualization of the study was based on the fact that commercial banks need effective credit risk management policies to achieve the set go...
ABSTRACT The research was carried between December 2005 to February 2006. The research is about loan terms and level of satisfaction of customers who are the employees of Kenya Ports Authority and are served by Bandari SACCO microfinance. The target population was 370 of whom were sent to questionnaires of whom 150 responded, that is 40.54%. The research was to determine as to whether loan terms should be depended upon to determine as to whether loan terms lead to customers satisfaction. The ...
TABLE OF CONTENTSDECLARATION .................................... .. .......................................................... iAPPROVAL ..................................... ............................................................... iiDEDICATION ..................................... ............................................................ iiiACKNOWLEDGEMENT .................................................................................... ivTABLE OF CONTENTS ........................
ABSTRACT The project title is the impact of pricing strategies on profitability of Sameer Africa Limited. The research was conducted under the hypothesis that the pricing strategies functions positively influence the profitability of products that satisfy consumer's needs and wants, thus reducing costs and increasing sales and profits. The study was carried out to analyze market performance of new prices, assess the impacts of pricing strategies in regard with profitability functions and eval...
ABSTRACT This study assessed the relationship between customer care and customer retention a case of MTN -Uganda. The research was based on the bucket-mouth theory of customer retention. The general objective of the research was to investigate the relationship between customer care and customer retention. The specific objective were; to determine the effect of customer care in MTN Kampala district, to determine forms of customer care being used in MTN, to establish ways of how to retain custo...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKNOWLEDGEMENT ivTABLE OF CONTENTS VLIST OF ACRONYMS XiABSTRACT xiiCHAPTER ONE 11.0 Introduction 11.1 Background of the study I1.1 .1 Historical perspective.1.2 Theoretical perspective 21 .1 .3 Contextual Background 31.2 Statement of the Problem 41.3 Purpose of the study 41.4 Research Objectives 51.5 Research Questions 51.6 Hypothesis 51.7 Scope of the Study 51.7.1 Geographical scope 51.7.3 Content Scope 61.8 Time scope 61.9 Significance of the s...
TABLE OF CONTENTSDECLARATION .......................................................................................................... iACIZNOWLEGMENTS ............................................................................................. iiDEDICATION ........................................................................................................... iiiABBREVIATION AND ACRONYMS .................................................................... .ivTABLE OF CONTENTS .............
TABLE OF CONTENTSDECLARATIONAPPROVAL iiDEDICATION iiiACKNOWLEDGEMENT ivTABLE OF CONTENTS vLIST OF TABLES viiiABSTRACT ixCHAPTER ONE 1INTRODUCTION 11.0 Introduction 11.1 Background of the study 11.2 Statement of the problem 21.3 General objective 31.4 Specific Objectives 31.5 Research questions 31.6. Scope of the study 41.6.1 Content scope 41.6.2 Geographical scope 41.6.3 Time scope 41.7 Significance of the study 4VCHAPTER TWO .5LITERATURE REVIEW 52.0 Introduction 52.1 Definitions of working c...
TABLE OF CONTENTSDECLARATION ............................................................................................................................. iAPPROVAL ................................................................................................................................... iiDEDICATION ............................................................................................................................... iiiTABLE OF CONTENTS .........................................
TABLE OF CONTENTSDECLARATION ........................................................................................................................ iAPPROV AL ............................................................................................................................... iiDEDICATION ......................................................................................................................... iiiACKNOWLEDGEMENT .........................................................
ABSTRACT The study aims at assessing factors influencing consumer-buying behaviour of milk consumers in Tanzania a case study of Kinondoni district. It aims at investigating consumers' awareness on importance of milk for their health; and determining the impact of quality, distance from source of supply and socio-cultural factors on milk consumption. The data for the study were collected and through questionnaires and interview to a random selected sample of 83 individuals in fourteen wards o...