ABSTRACT Whereas hotels have embarked on customer care as a means of curbing customer loyalty , huge market share , increased profits among others ,not much effort has been put on the traits and influencing factors that lead to yield of effective actions and practices of these activities that occur during customer care. Basing on the fact that this sector employs 90% labour intensive techniques of production constant communication is mandatory and owing to demand of quality output, capital ...
ABSTRACT The study intended to establish the relationship between Customer care and organisational performance of selected tour and travel companies in Kampala, Uganda. it was guided by the following objectives; (a) To determine the profile of the respondent (b) to determine how communication influences the organizational performance; (c) to examine how time taken by customers before being served influences organizational performance; (d) To determine how staff etiquette influences the orga...
ABSTRACT The study on Tourism Activities and Destination Development was carried out in Ngorongoro Conservation Area in Tanzania with specific _aims of finding out tourist activities carried out as well as their effects and challenges on the local community. To comprehend this problem the study reviewed literature on the main variables through use of an explorative research design which observed both qualitatively and quantitative approaches administered on a sample of 60 who included the co...
Abstract The Purpose Of Study Was To Investigate The Impact Of Tourism Activities On The Environment In Coast Province Kenya. The Objectives Ofthe Study Were To Identify The Tourism Activities In Coast Province, To Identify The Impacts Of Tourism On The Environment, To Further Identify The Contribution Of Stake Holders On The Protection And Conservation Of Wildlife, To Recommend Possible Ways On How Tourism Development Can Be Sustainable Way And Hence Less Effects On The Environment. The Meth...
ABSTRACT Concepts of terrorism, political turmoil, and war appear unrelated to tourism. Closer examination of their points of convergence and impacts on tourism reveals otherwise. This paper examines literature focusing on the relationships between these phenomena. Research themes which emerge from available studies include impacts of terrorism and political instability on tourist demand, motives of terrorist in targeting tourists, using tourists as political tools, the effects of politic...
ABSTRACT Concepts of terrorism, political turmoil, and war appear unrelated to tourism. Closer examination of their points of convergence and impacts on tourism reveals otherwise. This paper examines literature focusing on the relationships between tl1ese phenomena. Research themes which emerge from available studies include impacts of terrorism and political instability on tourist demand, motives of terrorist in targeting tourist, using tourist as a political tool, the effects of political ...
ABSTRACT This study is to assess the effect of food hygiene on sales performance .How food hygiene does really contribute towards sales performance in a food service establishment. in Uganda of which was relied on as a case study of Equatoria hotel in Kampala. The hotel industry, in this case equatorial hotel has put emphases on food hygiene in the way to increase sale performance. The study was done using both primary and secondary sources of date of which textbooks, newspapers, brochures, ...
Agricultural sector in Kenya, contributes with 25% on GDP, yet this sector is far to supply adequate food for an increasing population due to declining soil productivity. Soybean (Glycine max L. Merrill) is relatively new crop being introduced in smallholders farming system in the Central Highlands of Kenya as source of nutrition, income generation and soil fertility improvement. However, the crop yields are below the national average. Soil acidity and depletion of nutrients affect negatively...
The main causes of food insecurity in semi–arid parts of Kenya are low soil fertility, low and unreliable rainfall. These two causes are the main challenges facing small-scale farmers in food production especially in semi-arid areas of the country. To overcome these challenges, soil and water management technologies especially those in soil and water conservation need to be embraced. The aim of the study was to determine the effect of tied ridges, fertilizers and cropping systems on soil pr...
Vitamin deficiencies are health hazards in some parts of Kenya. These are attributed to inadequate access to vitamin-rich foods occasioned by decline in agricultural production due to unfavourable climatic conditions, low purchasing power due to poverty, over reliance on staple foods and dependence on highly refined foods, which are poor in vitamins. Higher intake of vitamin-rich vegetables and grains can alleviate this problem. Grain amaranth (GA), which is relatively a new crop in Kenya, is...
Plant parasitic nematodes (PPN), particularly root-knot nematodes (RKN) are a serious pest problem in smallholder tomato farms in Kenya. For sustainable food production, effective management of plant parasitic nematodes is essential. Rootknot nematode management is primarily dependent on the application of chemical nematicides and the use of resistant varieties. However nematicide application is often done uniformly regardless of the relative nematode distribution in the farms, and yet it is ...
Bananas and plantains (Musa spp.) are amongst the most important tropical fruit crops and are staple foods in most parts of the humid tropics and important sources of income to small scale holders in rural areas. In Kenya, banana is grown as an important food and cash crop. However, its cultivation has largely remained small scale. A common limiting factor to large scale production and expansion of existing plantations is the difficulty in obtaining high quality planting materials. Natural re...
Soil acidity is widespread globally, accounting for about 40% of total arable soils. In Kenya, acid soils cover about 13% of total land area and are distributed widely in the croplands of central and western Kenya regions, covering over one million hectares. The main limitation of crop productivity in Kavutiri, Embu, is soil acidity and more specifically aluminium toxicity. The objective of this study was to determine the effects of agricultural lime in combination with farmyard manure (FYM)...
Agriculture is the dominant source of livelihood in rural areas of sub-Saharan Africa. However, in semi-arid eastern Kenya, smallholder farm productivity has been diminishing due to declining soil fertility and frequent droughts. Nitrogen (N) is the principal nutrient element limiting crop productivity in the region, followed by phosphorus (P). The use of N fixing legumes in intercrop with cereal crops is among the cheaper-viable options available for the resource-constraint farmers to enhanc...
Agriculture is the major engine of Rwandese economy, accounting for about 40% of the GDP, 85% of employment and 80% of exports. Known as “meat for the poor”, beans constitute a predominant source of proteins in Rwandese diet since they supply 65% of national dietary proteins compared to 4% from animal sources. However, the on-farm bean productivity is about 0.8 – 1.0 tons/ hectare which is quite low compared to 5 tons/hectare that is achieved under optimal management conditions. The...