ABSTRACT In recent years, Corporate Social Responsibility has been attracting heightened attention throughout the world. Stakeholder expectations of the business have increasingly ranged from maximum profits to strong levels of Corporate Social Responsibility (CSR). Previous research into effects of CSR on Business Operations and Performance has yielded mixed results. Research on CSR in the Ugandan context has however been minimal. Business managers in Ugandan Corporations have actively embr...
ABSTRACT The ambulance services industry in the country is very competitive, and most of the companies in the industry are facing service delivery challenges. This study analyzed the association between relationship marketing and sustainable competitive advantage in AMREF Flying Doctors, Nairobi. The specific objectives of the study included; determining the effect of use of technology on attaining sustainable competitive advantage, establishing the effect of customer retention on achieving ...
ABSTRACT In achieving organizational excellence employers and employees need to work together in order to achieve the bank’s overall strategic goals. This research sought to determine the influence of Mckinsey’s 7s model on organizational excellence of Development banks in Kenya particularly the PTA bank. The Mckinsey’s 7s includes strategy, staff, style, skills, shared values, structure and systems and how they objectively affect the organizational success of the PTA bank. It is a mod...
ABSTRACT Public private partnerships (PPP) are pursued to leverage knowledge, resources, and capabilities to achieve public goals. Despite its strategic role in enhancing optimal benefits of PPPs, synergy is a developing concept in most of the PPPs in developing economies, Kenya included which largely remains untested coupled with lack of models to be benchmarked with. The study investigated the influence of synergy on performance of public private partnerships in Kenya: a case study of the ...
ABSTRACT This study looked at the effect of procurement management on the financial performance of banks in Uganda with a case study of FINA Bank Uganda Ltd. Specifically the study reviewed procurement planning, controls and monitoring and how they affected the performance of banks. It was hypothesised in the study that procurement planning, controls and monitoring positively affect the performance of banks. Empirical data was collected from the staff of FINA Bank Uganda and the study had 33...
ABSTRACT There has been stiff competition amongst transport companies which has resulted in the steep decline of road freight rates of between 20% and 30% across various transport companies. Furthermore, the transportation costs in the Northern Corridor from Mombasa to various destinations across East African Community has reduced. In wake of such challenges, it raises concerns on the financial performance of the road transport companies in East Africa and how the organizational policies the...
ABSTRACT Food Security is a vital cog in every fiscal and monetary growth of all countries worldwide. It is a state when all people have economic, social and physical access to nutritious, safe and sufficient food that meets food preferences and dietary needs for a healthy and active life at all times. Lack of funding confines farmers’ productivity and improved income hence a major impediment for farmer’s especially small-scale farmers in third world countries. The purpose of the project...
ABSTRACT A customer is one of the significant assets for any profit-making firm, hence most profit making firms strive to acquire and retain as many customers as possible so as not to experience nose-diving of profits. While few existing researches have shown that product and or quality of service results in acquisition and retention of business customers, some few researchers with little empirical data also recommend that corporate image and customer loyalty affects acquisition and retentio...
ABSTRACT Governance and core business strategy view internal auditing as vital management tool. Essentially internal audit focused on internal controls and monetary assessment. The Kenyan government is grappling with inefficiencies, wastage of resources, fraud, corruption and non-achievement of value for money which calls into question the role of internal auditing in management of resources. The purpose of the study therefore, was to investigate the determinants of internal audit effectiven...
ABSTRACT Public Commissions in Kenya are importance arms of the executive in the management of constitutional affairs. The aim of this study was to investigate the effects of internal audit on performance of public commissions in Kenya. The specific objectives of the study were; to determine the effect of expertise of the internal auditing staff on the performance of Public Commission in Kenya, to examine the effect of internal audit controls on the performance of Public Commissions in Kenya...
ABSTRACT Increased non-performing loans and the availability of substandard products among SACCOs in Kenya has been a major challenge facing these cooperatives. The current study aimed at determining the influence of product pricing, product delivery, product quality and product design on performance of SACCOs in Kenya. The study was grounded on resource-based theory and stakeholders’ theory that portrays the need to focus on stakeholders’ needs when coming up with product strategy. The ...
ABSTRACT The study was to determine roles of growth support programs on performance of micro and small enterprises with a focus of Anza Entrepreneurs Limited (Anza) in Tanzania. The research objectives were to find out the role of financial sector deepening program in enabling enterprises access financing and meet their financial needs to enable their performance; to establish the role of business development services program performance; and to determine the role of business sector program ...
ABSTRACT The ambulance services industry in the country is very competitive, and most of the companies in the industry are facing service delivery challenges. This study analyzed the association between relationship marketing and sustainable competitive advantage in AMREF Flying Doctors, Nairobi. The specific objectives of the study included; determining the effect of use of technology on attaining sustainable competitive advantage, establishing the effect of customer retention on achieving ...
ABSTRACT Projects are undertaken with the end goal of getting completed someday. Project completion is a collective responsibility among the parties involved. The dilemma and struggle for project completion is a concern in the 21st century. The study intended to find out possible effect of scope changes on project completion among road construction projects in Nairobi County with a distinct case of Langata Sub county. The key variables for the study were; project regulatory compliance change...
ABSTRACT Participation is a process through which stakeholders’ input and share control over development initiatives, decisions and resources which affect them. The concept of public participation in the budgeting process has been extensively examined by scholars. Various scholars are all in agreement that participation of stakeholders in the budgeting process adds value. This study sought to establish the effect of public participation on the budget preparation process in Kenya: a case of...