ABSTRACT The growing expenses associated with education are often a catalyst for rising tuition and fees, and they play a large role as educators plan for the future of their institutions. The escalation of school fees at secondary level has been the immediate consequence of measures to be taken to reduce cost of education in Kenya. This study used a descriptive survey design where it targeted Principals in secondary schools of Kuresoi District in Rift Valley. The study stratified the school...
ABSTRACT Community empowerment has been advocated to be the most promising approach to local development. Ideally, community empowerment mobilizes local communities to improve their quality of life thereby reducing poverty and influencing developmental change at local levels. The objective of the study was to evaluate the effect of community empowerment fund on human development in Vihiga County. The study adopted a descriptive research approach with stratified sampling technique. This rese...
ABSTRACT The performance of commercial banks in Kenya has been declining in the recent years evidenced by decline in return on assets and return on equity from 3.99 percent and 24.7 percent in 2016 to 3.5 percent and 22.5 percent in 2018. This trend indicates a challenge in the entire banking industry regarding profitability. Agency banking was introduced to increase the reach of banks to enable banks to reach the unbanked. Agency banking can therefore enhance market share and performance of...
ABSTRACT Most SOEs are faced with a challenge of poor financial management as reflected in misuse of financial resources and inefficiencies in internal control systems. At the same time, most state-owned enterprises (SOEs) have consistently been making losses and some of the reasons cited are lack of sound financial management, poor reporting and tracking systems, lack of internal control systems and audit teams. These challenges result into the need of determining the interaction between fi...
ABSTACT The study focused on compliance with the procurement procedures and public sector performance. The study was initiated as a result of poor accountability, lack of value for money and poor quality management in the public sector despite the availability of procurement procedures. The researcher used the following objectives to guide the study: to establish the benefits of compliance with the procurement procedures, to identify the factors affecting the compliance with the procurement p...
ABSTRACT This study finds ground from the fact that railway infrastructure provide effective transport and plays a significant role in enhancing and improving urban growth and urban dynamics. Railway transport is the second most-used mode of transport after roads in Kenya, for both freight and passenger traffic. It has been argued that improvement of this mode of transport in Kenya would boost the economic performance of business enterprises which would in turn contribute to social economic ...
Abstract The study examined the nature of factors that influence customer care on quality service. Bank Commercial du Rwanda Limited is the largest government bank in the country. It is now thirty nine years old and has IO branches and 6 agencies throughout the country. The sample of employees of the bank, retail and corporate banking customers was drawn from the Bank Commercial du Rwanda. Data was collected using questionnaires to retail clients in the branch and corporate clients as well as...
ABSTRACT Currently, the banking industry is experiencing an exponentially increasing competition among other challenges like government regulations. Therefore, to curb these challenges and be sustainable in the fragile business environment, banks have shifted their focus towards appealing to the public in order to create a good corporate image through philanthropic, ethical, economic and community based practices. The general objective of the study was to investigate Corporate Social Respons...
TABLE OF CONTENTS DEDICATION ...................................................................................................................... i DECRARATION ................................................................................................................ ii APROV AL ........................................................................................................................ iii TABLE OF CONTENTS ......................................................................
ABSTRACT Many studies show a positive correlation between staff training and firm productivity, explaining why firms, including Kenyan Sugar Sector Finns, use it. However, many training programs exist leading to choice dilemma. Some firms employ particular training programs and reap the benefit in terms of improved perfonnance, while others employ other training programs and do not. This variability shows that some particular training programs have greater contributory magnitude to organizat...
ABSTRACT This study was set out to establish the extent to which customer care affects organizational performance in chase bank. Specifically the study was to establish Roles of customer care in the performance of an organization in the competitive environment, ways of improving customer care service, establish the problems or weakness of customer care in chase bank. The findings of the research revealed that customer care has a number of benefits, these include enthusiastic customers tell o...
ABSTRACT The purpose of the study was to establish the effects of Female Genital Mutilation on girl child education. With the following objectives; to establish the effects of Female Genital Mutilation on examination grades of female pupils in final examination in Benet sub-county, to find out the effects of Female Genital Mutilation on school attendance of female pupils in Benet sub-county, to establish the impact of Female Genital Mutilation on school enrolment /drop out in Benet sub �...
ABSTRACT Strategic procurement is the process of creating alignment and consistency of action that establishes the long range objectives and overall strategy by which procurement function fulfills its mission. It entails the transformation of an organization’s mission, goals, and objectives into measurable activities to be used to plan, budget and manage the procurement function. During the last two decades procurement has undergone profound changes. Policy makers, academicians and practit...
TABLE OF CONTENTS DECLARATION. APPROVAL II DEDICATION ACKNOWLEDGEMENT LIST OF ABBREVIATIONS v LIST OF TABLES LISTOF FIGURES CHAPTER ONE:JNTRODU~TION 1.0 Introduction i 1.1 Background of the study 1 1.1 Statement of the Problem 3 1.2 Objectives of the study 3 1.2.1 General objective 3 1.2.2 Specific objectives 3 1.3 Research Questions 4 1.4 Scope of the study 4 1.4.1 Geographical scope 4 1.4.2 Content scope 4 1.4.3 Time scope 4 1.5 Significance of the study 4 1.6 Definitions of key terms 5 CHA...
ABSTRACT This research focused on the budgetary control and organizational performance in Bakhresa Grain Milling (U) Ltd (Azam) with four major objectives: Establishing how budgetary control are being used in Bakhresa Grain Milling (U) Ltd (Azam), Whether there is a relationship between budgetary control and organizational performance, establish whether budgetary control has improved occurrence and reliability of the company and to examine the challenges Bakhresa Grain Milling (U) Ltd (Azam)...