Social & Management Sciences

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Social & Management Sciences Research Papers/Topics

Risk Assessment and Fraud Prevention in Banking Sector

Abstract The objective of the study was to assess the effect of risk assessment on fraud prevention in banking industry in Kenya. The study involved all banks in Kenya. Descriptive and correlational research designs were used in this study. Factor analysis was undertaken to reduce the factors and remain with factors that had higher loading which was determined through the use of Eigen values. Correlation analysis was applied to determine the strength and direction of relationship between var...

Application Of Internal Control System In Fraud Prevention In Banking Sector

Abstract The main purpose of the study was to establish the effect of internal control system on fraud prevention in banking sector in Kenya. The study involved all the banks where branch managers, operations managers and cash supervisors were sought for the study. The study analysed 117 questionnaires from respondents. Factor analysis was used to reduce the number of variables for analysis purposes. Correlational research study and structural equation model were applied in the study to esta...

Earning Management: Analysis of Non-Banking Firms Listed in Nairobi Securities Exchange using Beneish M-Score and Altman Z-Score

Abstract Earning management or manipulation has been that has been used for a long time by the management of various firms to adjust financial reports to meet certain objectives. This practice has been used even for fraudulent and selfish activities. The purposes of the research were to ascertain the levels of earning manipulations and financial distress of non-banking firms listed in Nairobi securities exchange. The latest financial statements were used as the source of information. The Ben...

Employee Productivity in Devolved Governments: The Case of Embu County, Kenya

Abstract The research aimed at examining factors affecting employee productivity in devolved governments in Kenya in terms of three thematic areas namely motivation, employee capacity and infrastructure in Embu County government. Adopting descriptive research design, the study targeted employees in the county, from whom a sample of three hundred and forty-five respondents was selected using stratified sampling technique. Data was collected using a structured questionnaire that contained both...

Technical efficiency of the small-scale tea processors in Kenya: a stochastic metafrontier approach

Abstract Purpose – Importance of small-scale tea producers in Kenya is not in doubt. They account for 60% of all tea produced in the country, serve about 560,000 tea farmers and employ about 10,000 people directly. However, the subsector faces a myriad of challenges ranging from declining yields and rising costs of production to fluctuating world prices. Thus, it is imperative that the producers entrench efficiency as a critical success factor. This makes it important for the producers to ...

PERFORMANCE MANAGEMENT AND PUBLIC SERVICE DELIVERY IN KENYA

Abstract Performance management aims at attaining operational effectiveness which in a broader sense refers to a number of practices that allow an organization to better utilize its resources. The need for productivity, quality and speed has spawned a remarkable number of management tools and techniques; total quality management, benchmarking, re-engineering and change management. All these, if pursued from the strategy point of view may lead to emphasis being put on the wrong place. Lack of...

Information Technology Innovation and Organizational Policy

Abstract Issues relating to workplace privacy and how organizations address privacy have sparked a lot of public debate in recent years. Research reveals that potential employers have exploited employees seeking job opportunities by asking information to do with: disclosure of confidential information about the past employer’s work, financial background, and family intimate issues not relevant to the job being sought among others. This paper establishes the implications of information tech...

Implementing strategic planning in private health institutions in Kenya

Abstract Most private health institutions in Kenya operate according to policy framework of the ministry of Health’s strategic plan. Individual Trust and Private Hospitals are expected to develop plans as to how they will implement the directions from either the ministry or their own strategic plan or both. Like public health sector, private health sector has experienced moments of congestions rendering its employees inefficient in delivering services. This research sought to find out the ...

Moderated Mediation Effect of Feedback Seeking Behavior and Goal Commitment on the relationship between Proactive Personalities and Sales Performance of Insurance Sales Agents in Mombasa, Ken

Abstract The purpose of this study was to examine the Moderated Mediation effect of Feedback seeking behavior and Goal Commitment on the indirect relationship between Proactive personalities and Sales performance. The study adapted explanatory research design targeting 448 insurance Sales Agents in Mombasa County, Kenya. Using self-administered questionnaires, reliability test of the research instrument was done by the use of Cronbach’s alpha. The Pearson correlation and conditional proces...

Self Efficacy, Goal Commitment and Sales Performance Among Insurance Sales Agents in Mombasa, Kenya

Abstract The purpose of this study was to examine the Mediation effect of goal commitment on the relationship between self-efficacy and sales performance. The study adapted explanatory research design targeting 448 insurance Sales Agents in Mombasa County, Kenya. Using self-administered questionnaires, reliability test of the research instrument was done by the use of Cronbach. Pearson Correlation and conditional process analysis, model 4 was used to analyze the data and to test the hypothes...

Determinants of Service Delivery in the Health Sector among Selected Counties in Kenya

Abstract This study investigated determinants of service delivery in the health sector in Kenya.The study examined the effect of Public-Private Partnership (PPPs), Transfer Pricing, New public management in Service Delivery. The research adapted pragmatism paradigm, Research approach utilized was mixed method approach, design. Research utilized was s descriptive survey design, target population consisted of health workers 1,740, a sample size of 314 respondents was adopted from a thesis. Ana...

Effect of Technology and Information Systems on Revenue Collection by the County Government of Embu, Kenya

Abstract Improvement of revenue collection in counties is the key to meeting their financial obligations leading to realization of their mandate to offer quality and timely services to the residents, the demand for which may exceed the available resources. Many counties have adequate revenue bases to finance the current level of services, but revenue collection levels are often low. According to reports by the Controller of Budget, revenue collection by 14 counties in Kenya fell below amount...

Organizational Learning and Strategic Positioning in Telecommunication Industry in Kenya

Abstract The telecommunication industry is continuing to change and mounting a lot of pressure towards efficiency in the business world enabling exploration of new opportunities in the rapidly widening digital environment. The fast changing environment has led the industry to focus on developing organization learning which guarantees future success in meeting the fast changing telecommunication market. The study focused on organizational learning on strategic positioning in telecommunication...

Organizational Processes and Strategic Positioning in Telecommunication Industry in Kenya.

Abstract The steady growth on mobile and internet connectivity has increased growth in telecommunication industry. The changed environment has necessitated a new business model in the telecommunication industry structure aiming at building resource capabilities and strategic positioning in the fast changing business environment. The study established how organization processes led to strategic positioning in telecommunication industry. The study was carried out from the entire mobile and net...

Organizational Assets and Strategic Positioning in Telecommunication Industry in Kenya

Abstract The rapid development in the telecommunication industry has raised a question about the organizational assets and strategic positioning in a rapidly changing environment. The telecommunication industry is continuing to change and mounting a lot of pressure towards the fitness of organizational assets and strategic positioning. The demand for efficiency in the telecommunication industry has enabled exploration of organizational assets that guarantee desired strategic positioning. The...


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