Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

EMPLOYEE COMMITMENT AND ORGANISATIONAL PERFORMANCE A CASE STUDY OF KENYA POWER AND LIGHTING COMPANY

ABSTRACTEmployee commitment is only one of the many factors that affect performance, but it certainly is a key factor and constitutes one of the many means available to an organization for improving pe1formance (Salancik 1997). Employee commitment and organization performance therefore go hand in hand as the performance of the organization is greatly determined by the commitment that employees have. Commitment helps in achieving the planned objectives thus leading to ...

THE IMPACT OF POVERTY ON THE GIRL CHILD EDUCATION IN NORTH EASTERN PROVINCE OF KENYA CASE STUDY OF MANDERA DISTRICT

ABSTRACT The study sought to investigate the causes of girl child dropout in secondar) schools and achieved this by using specific objectives of: To investigate the psycho-social causes or school dropout among girl students: To investigate the leading causes or school dropout among girl children: To investigate the possible solutions lo school drop nut among girl students and employed a case stud) or Madera District. A survey design was employed in the study. The researcher adopted the ...

THE IMPACT OF EMPLOYEE RELATIONS ON LABOUR STABILITY: A CASE STUDY OF SSABAGABO SUBCOUNTY HEADQUARTERS-MAKINDYE

ABSTRACTThe study intended to investigate the Impact of Employee Relations on the rate of Labour Stability mainly at SCHQs- Makindye while being guided by a problem statement that is to say Employee Relations is a gate way to labour stability justified by foreign countries like UnitedStates where employees are treated as great resources resulting into lower labour turnover rates in the country (Pastay G. 2001). However, at SCHQs- Makindye, the concept seemed to have been t...

DISTRIBUTION CHANNELS AND SALE'S VOLUME OF BAMBURI CEMENT IN LOCAL AND FOREIGN MARKET OF BAMBURI CEMENT NAIV ASHA KENYA.

TABLE OF CONTENTSDECLARATION .......................................................................................................................................... iiAPPROVAL ................................................................................................................................................. iiiDEDICATION ............................................................................................................................................. ivACIZNOWLEDGEME...

DISTRIBUTION CHANNELS AND SALE'S VOLUME OF BAMBURI CEMENT IN LOCAL AND FOREIGN MARKET OF BAMBURI CEMENT NAIV ASHA KENYA

TABLE OF CONTENTSDECLARATION ...................................................................................... iiAPPROVAL ......................................................................................... iiiDEDICATION ..................................................................................... ivACIZNOWLEDGEMENT .............................................................. vLIST OF TABLES ..............................................................................viii...

DECENTRALIZATION AND SERVICE DELIVERY IN LOCAL GOVERNMENTS IN UGANDA. A CASE STUDY OF KAPCHORWA DISTRICT LOCAL GOVERNMENT

ABSTRACT This research report comprises of five chapters that is to say chapter, chapter two, three, four and chapter five including the appendices which comprises of the, questionnaires that were used to collect data in the field. In chapter one, a clear description of the background of the study, the problem statement, the research objectives, questions, scope of the study. Chapter two comprises of the literature review, conceptual frame work and a discussion about the empirical studies of ...

THE EFFECTS OF FEMALE GENITAL MUTILATION ON GIRL CHILD EDIJCATION IN BUKWO DISTRICT EASTERN UGANDA

ABSTRACTThe study investigated FGM and girl child education in Bukwo District, Eastern Uganda. The main reason of the study was to establish the effect of FGM on Girl child education and how it can be eliminated to improve the enrollment of the girl child in schools. The study mainly targeted those who are mutilated. Questionnaires (self administrated questionnaires), in depth interview methods were used to get the required information in which 350 respondents were in...

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ABSTRACTThe research topic was chosen because most micro finance institutions have experienced difficulties in operation as a result of global financial crisis of which FINCA Uganda ix not exclusive. The research topic was to examine the effects of global financial crisis on operation of FINCA Uganda microfinance institution. Specific objectives were used to asses the causes of global financial crisis, to establish the impact of global financial crisis on the operation ofFINCA Uganda micr...

CONTRACT MANAGEMENT AND SERVICE DELIVERY IN LOCAL GOVERNMENT. A CASE STUDY OF NAKASEKE DISTRICT.

ABSTRACTT'he researcher was interested in investigating on contract management and service delivery on local government. The researcher used a descriptive and case study design where by both quantitative and qualitative approaches in data collection were used. This research study involved employees of Nakaseke district working in different sections ranging from the procurement manager, procurement officers, accountants, internal and external auditors of Nakaseke ...

CORPORATE SOCIAL RESPONSIBILITY AND PERFORMANCE OF AN ORGANISATION. A CASE STUDY OF SHERATON KAMPALA HOTEL, UGANDA

ABSTRACTDue to recent scandals which have ruined corporations' image across the world such as the(Enron, Atihur Anderson, Parmalat, and Greenland hotel) for the case of Uganda, have putcustomers' trust of the frontline, leading to an exponential growth in the interest of CSR.Looking at Sheraton hotel Uganda, which carries inherently high risk due to the nature of theindustry with losses during its transactions being carried out. This study seeks to identifywhether CSR initiatives of Sheraton ...

CUSTOMER SERVICE AND SALES PERFORMANCE OF MTN-UGANDA LIMITED

ABSTRACTThis is a study about customer service and sales performance at MTN Uganda.MTN group was first incorporated in south Africa in 1994.The liberalization of UgandanEconomy and the telecommunication industry in 1990 after being monopolized by theUgandan government, lead to the launching of the third national mobile telecommunicationoperator (MTN) in 1998.MTN has grown to be the leading telecommunication company inUganda, have over 1236000 customers, 63% market share.On 21 October 1998 MTN...

CREDIT RISK MANAGEMENT AND FINANCIAL PERFORMANCE OF BRAC MICROFINANCE KIBULI, MAKINDYE DIVISION KAMPALA UGANDA

ABSTRACT The study concerning the findings on the effect of credit risk management on the financial performance of Brac Microfinance. The study objectives were to investigate the relationship credit risk ident~fIcation on the financial performance, to establish the relationship between credit risk monitoring and assess the relationship credit risk analysis on the financial performance of equity bank Uganda. The study was conducted from 30 respondents who were the employees ofBrac Microfinance...

CREDIT POLICY AND THE PERFORM.ANCE OF COMMERCIAL BANKS IN KENYA. A CASE STUDY OF EQUITY BANK,KISUMU BRANCH.

ABSTRACTTHE study aimed at assessing the effects of credit policies on the performanceof commercial banks in Equity bank of Kenya. And to propose measures toimprove credit policy in equity banks.For the effectiveness of the research, the researcher used a research design of acases study of Equity bank Kisumu branch Kenya. Data collection and analysiswere used to arrange the information in such a way that enabled theresearcher to come- 1:1p with the· reliable recommendations and conclusion.Di...

THE EFFECTS OF LOGISTICS SUPPORT ON THE PERFORMANCE OF CUSTOMER SERVICE STAFF: (CASE STUDY: UMEME UGANDA)

ABSTRACT The purpose of this study was to examine the effects of logistics support on the performance of customer service staff While Umeme standard for customer care was prompt and efficient response to customer complaints, there seemed to be difficulty in meeting this standard due to constraints in logistics support. The study focused particularly on what customer service staff felt about the logistics support that was provided for their work Through literature review the key concepts oflog...

THE IMPACT OF FINANCIAL MANAGEMENT ON THE SUSTAINABILITY OF NON-GOVERNMENTAL ORGANISATION. A CASE STUDY: BASAB PETROLEUM (K) LTD

ABSTRACTThis study investigated effect of financial management on employee performance at Basab Petroleum in Kenya. This study was carried out using a blend of research designs that included both descriptive and analytical research designs since a single design would not yield sufficient data needed for this study. A sample of 80 employees of BASAB petroleum was used with the help of purposive, stratified and simple random sampling designs. The data collection me...

SSA Research 69 PAGES (12458 WORDS) Commerce Report

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