Abstract Tipping can be traced to Tudor England in the sixteenth century. This act transformed into a custom, spreading to many countries. However, tipping is observed differently from one country to the other and thus is not homogeneous from a global perspective. The act of tipping is thought to be motivated by various predictors, which were studied and are thought to influence peoples’ tipping behaviour. They include gender, income level, religion, nationality, hospitality exposure, alco...
Abstract Banks play an essential role in the creation of new capital in a country, help the growth process by collecting the savings of the individuals and lend them out to a business-people and manufacturers. Banks also play an essential role in the financial system and the economy by allocating funds from individuals with excess cash to borrowers in an efficient manner; thus, make the overall economy more efficient. In September 2016, the Kenyan government enacted a law capping interest to...
Abstract With the drive for enhanced financial inclusion of the population through encouraging savings and investments in a bid to spur economic growth and attain the Sustainable Development Goals (SDGs), the critical role played by Savings and Credit Cooperative Societies (SACCOs) in developing countries in this endeavor cannot be gainsaid. It is worth noting that the extent to which such entities will contribute to economic development depends on the leadership paradigm utilized in guiding...
Abstract Purpose:Greater attention has paid on shareholder rights in the 21st century by shareholders, regulators and the general public. Effective shareholder protection mechanisms have played a crucial role thus bolstering shareholder confidence and retention. this study probed the influence of shareholder rights on Deposit Taking SACCOs performance in Kenya. Design/Methodology: The relation was analyzed on the basis of all the 42 Deposit Taking SACCO’s in Nairobi County. The study relie...
Abstract Despite the fact that the National Police Service (NPS) is mandated to protect the lives and properties of the people as stipulated in the Kenyan constitution, it continues to face unprecedented pressure to improve its services to the public. Despite several changes being witnessed in the recent past, including annual recruitment of personnel, increased recruit training duration, acquisition of sophisticated weapons, advancement in technology, and most recently the merger of KPS and...
Abstract The management of liquidity risk in commercial banks determines the banks' financial performance, which predominantly influences the quality of the loan portfolio and the nature of credit administration programs as a whole. By ensuring that liquidity risk is effectively managed, the primary objective of liquidity risk management is to generate a high-quality, stable, large, and growing flow of net interest income for banks. This objective is achieved by ensuring that banks can meet ...
Abstract Every operating organization keeps tabs on its development by producing accurate financial statements at the conclusion of each fiscal year, which are subsequently distributed to various individual users who are concerned with the organization's development. The audit procedure then confirms the accuracy of the financial accounts, and the audit committee then provides the specific business with a transparent audit report to seal the deal. The main objective of this study was to exam...
Abstract Over the last seven years, Kenya Commercial Bank (KCB) management has initiated various restructuring processes, such as "moving from good to great" positioning strategy, rebranding tactics, value concerns, and behavior reassessment. These restructuring strategies are meant to place the financial institution as the market leader in the banking industry, not only in Kenya but also to encourage it to become a pan-African bank. Indeed, the bank has demonstrated strength in its branch n...
Abstract Retention of employees is increasingly becoming a real challenge in organizations. While past studies have demonstrated the importance of employee retention in organizations, few have empirically examined the effect of human resource management practices on employee retention. The overall objective of this study was to examine the effect of selected human resource management practices on employee retention in deposit-taking microfinance institutions in Nairobi, Kenya. Specifically, ...
Abstract Savings and Credit Cooperative Organizations (SACCOs) are key components of the economy and social development. However, it’s experiencing both internal and external issues that should be handled. The study attempted to identify the effects of business financial parameters on the performance of SACCOS in Nandi County. Specifically, the study investigated the effects of the management of loan debtors on the financial performance of SACCOs in Nandi County. The study was guided by li...
Abstract The primary objective of this research was to investigate the influence of customization on the performance of international courier companies operating in Kenya. The study employed a descriptive research design, utilizing the survey technique as its methodology. The research focused on operations managers, with an estimated population of 55 individuals representing various international courier firms in Kenya. To gather data, the researcher employed a census-based purposive samplin...
Abstract The Oil Sector Over the centuries, the oil industry has remained a predominant player in the world’s economy. This sector is known for its great contribution to many nations. The National Oil Board states that consumption of oil and petroleum products is projected to grow from 4.5 million metric tons to 12 million metric tons by 2030, yet currently, petroleum products procured face challenges. Recent findings have shown low efficiency in the procurement process at petrol stations ...
Abstract The Kenyan microfinance industry faces many challenges. Studies point to nonperforming loans as one of the main problems facing microfinance institutions in Kenya, which has led to reduced profitability and institutional collapse in some cases. Noncompliance with credit monitoring and loan policy provisions have been cited as some of the factors leading to increased non-performing loans. The main objective was to determine the effect of Credit Monitoring on nonperforming loans among...
Abstract The Teachers Service Commission (TSC) raised concern about the misuse of funds in public secondary schools, warned principals in charge, and even indicated the interdiction of principals with financial anomalies. In Turkana South, the audit questioned the use of Kenya Shillings 29 million to buy three school buses, failing the school budget implementation plans. There were no logbooks for the said vehicles. According to audit reports on public secondary schools, financial statement ...
Abstract Adequate supplier evaluations reduce the cost of projects. Therefore, inadequate supplier monitoring can lead to high costs, non-performance risks, and poor quality of the deliverables. The study examined the influence of supplier evaluation management practices on the supply chain performance of selected Kenyan county governments in Nyanza Region. The study used a number of methods, first utilising a descriptive and correlational research design. The study targeted 112 staff in the...