Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

Clients Drop Out and Financial Performance of Micro Finance Institutions in Uganda: A Case Study of Uganda Finance Trust Central Branch

ABSTRACT Micro finance Institutions in Uganda seek to provide clients from poor households with a range of money management and banking services. Micro finance is important to the well being of the society because it improves on the welfare, wealth and general standards of living for those people involved in micro finance activities. Despite Micro Finance Institutions effort to support the low income earners by providing financial services, a high rate of clients drop out has persisted. The p...

Banking Services and Customers' Satisfaction in The Rwandan Banking Industry: A Case of Banque Popular of Rwanda (Bpr) Limited

ABSTRACT The purpose of this study was to assess the level of ebanking services usage and customers' satisfaction in the Rwandan Banking Industry in Bank Populaire of Rwanda Limited. The main objectives of the study were to assess the level of ebanking services usage by BPR customers; to determine BPR customers' view of their overall e-service quality with ATM and Mobile banking services and to analyze the customer satisfaction with the existing ebanking services in terms ofloyalty and retent...

Customer Satisfaction and Performance of Commercial Banks in Selected Branches of Salaam Somali Bank in Mogadishu, Somalia.

ABSTRACT The study intended to establish the relationship between customer satisfaction and performance of commercial banks. The study used descriptive correlation design using a self made questionnaire; data was collected to answer for your specific questions on 1- profile of respondents 2- to level of customer satisfaction 3- level of performance of commercial bank 4- Relationship between customer satisfaction and performance of commercial banks. Data analysis using frequencies percentage m...

Financial Reporting and Decision Making in Selected Public Enterprises in Uganda

ABSTRACT The study was set to investigate the relationship between financial reporting and decision making in selected public enterprises in Uganda. It was guided by three research objectives which included establishing the level of financial reporting in terms of financial planning, financial control and financial implementation, the level of decision making in terms of decision forecasting, decision planning and decision implementation in the selected public enterprises. It covers the broad...

China's Aid and Its Contributions to Africa and Nigeria Development

ABSTRACT The analysis of this thesis was done with most reflections on development theories concerning China's development aid assistance to Nigeria and the impact on development. These were dependency and modernisation theories. Further, the dependency theory was found suitable because it enabled the analysis to look critically on the level of interdependent between Nigeria and China concerning China's aid in the development of particular countries according to the findings. While the modern...

Participatory Planning Approach and Project Implementation in Uganda. A Case Study of Bushenyi-Ishaka Municipality Bushenyi District - Uganda

ABSTRACT This study was conducted to analyze the reasons behind low implementation levels of the planned projects in Uganda. The researcher selected Bushenyi- lshaka Municipality as the case study. The purpose for carrying out this study was to find out whether Participatory planning approach has any impact on project implementation and development. The study also looked at how the challenges of participatory planning and project implementation may be mitigated. The researcher carried out the...

Training and Employee’s Performance of Selected Nongovernmental Organisations in Galkio, Somalia

ABSTRACT this study was carried out to determine training and employee performance of selected nongovernmental organizations in Galkio Somalia, the study was guided by four objectives: to determine the demographic characteristics of the respondents, to find out the level of training in selected nongovernmental organizations, to determine the level of employee performance in selected nongovernmental organizations and to establish the relationship between training and employee performance in se...

Human Resources Planning and Employee Performance of Selected Schools in Bukoto Central Masaka District Uganda

ABSTRACT This study is entitled Human Resources Planning and Employee Performance of Selected Schools in Bukoto central 1~iasaka District, it was conducted in Masaka. The study was set to establish the relationship between Human Resource Planning and employee performance. The study was guided by the following objectives; to determine the characteristics of respondents in terms of gender age and academic qualifications, to determine the extent of Human Resource Planning, to establish the level...

Public Sector Administration and Community Service Provision in Mogadishu, Somali

ABSTRACT This study carried out an investigation on the role of public sector administration on community service provision in Mogadishu, Somalia. The objectives of the study were 1) to explore the process of public sector administration in Mogadishu, Somalia 2) to examine the success of community service provision in Mogadishu, Somalia and 3) to establish the relationship between public sector administration and community service provision in Mogadishu, Somalia. The study employed descriptiv...

The Impact of Receivables Management On the Growth of Shareholders’ Value, A Case Study of Small and Medium Enterprises (Smes) In Jinja District

ABSTRACT Whenever a business extends a credit to its clients through credit sales definitely it creates the accounts receivables, the background of this study depicts that at first; most of the SMEs depended on the collaterals as a security to the debts that it has advanced to its client. Currently, due to economical changes brought out by the competition has forced these SME5 to start issuing credit without attaching much on the notion of collaterals and most have ended winding up. The objec...

Business Intelligence Technology Absorptive Capacity and Innovative Competence in Uganda Christian University Mbale Campus in Uganda

ABSTRACT The title of the study is ‘Business Intelligence Technology Absorptive Capacity and Innovative Competence in Uganda Christian University Mbale Campus in Uganda. The problem of the study was to finds out how business intelligence technology can facilitate efficiency and effectiveness through absorption and innovation. The objectives of the study were to determine the extent of business intelligence technology on absorptive capacity, to establish the level of innovative competence of...

Good Governance and Conflict Management in Mogadishu, Somalia

ABSTRACT This study was set out to establish the relationship between good governance and conflict management in selected local government, Mogadishu Somalia. if there is a relationship between good governance and conflict management in Mogadishu, Somalia. To accomplish this task, it was guided by the following research questions; what is the profile of the respondents in terms of age, sex, and level of education. This study was set out to establish the extent of the good governance, Somalia....

Working Conditions and Employee Performance of Kinyara Sugar Works Limited in Masindi District, Uganda

ABSTRACT This study particularly examined the effect of working conditions on employee performance at Kinyara Sugar Works Limited (KSWL) in Masindi District. This was guided by specific objectives which include; i) to find out the working conditions of the employees; ii) to find out other factors affecting the employee work, and iii) to establish the significant relationship between working conditions and employee performance. The study used the correlational research design to determine the ...

Decentralization and Service Delivery in Somaliland

ABSTRACT The study is about Decentralization and service delivery Somaliland, The study examined the relationship between Decentralization and service delivery in Somaliland. The specific objectives of the study were to clarify the impact of decentralization on service deh’~ery in Somaliland, evaluate whether the elected local councilors are serving to the Public better than the previous nominated District commissioner, and the third objective was to identify whether local councilors are re...

Women Participation in the Decision Making Process of Private Firms: A Case Study of City Abattoir - Old Port

ABSTRACT The study focuses on women participation in decision making process of private firms. It aims at finding out the extent to which women participate in leadership and decision making process at City Abattoir. ascerlalning the process followed in making decisions at Cit Abattoir. determining strategies used to empower women to participate in decision making and leadership at City Ahattoir. and identifying barriers preventing the participation of women in decision-making process at City ...


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