Social & Management Sciences

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Social & Management Sciences Research Papers/Topics

Customer Satisfaction and Performance of Commercial Bank a Case Study of Dahabsfflil Bank in Bosaso, Somalia

ABSTRACT The study was set to examine the effect between customer satisfaction and performance of banks in Dahabshijj Bank in Bosaso-Somaija. The objectives included to establish the effects of customer retention on performance of commercial banks, assess the effect of customer loyalty on performance of banks in Bosaso Somalia and to determine the effect of customer service on performance of commercial Banks in Bosaso-Somalia, The study employed descriptive correlation research design on the ...

Foreign Interfereverance and Political Instability Among the Residents of Mogadishu, Somalia

ABSTRACT The overall purpose of this study was to establish relationship between degree of foreign interference and intensity of political instability among the residents of Mogadishu, in Somalia. To attain the major purpose of the study, five specific objectives were set and these include; to determine the profile of respondents; to determine the degree of foreign interference in Somalia; to determine the intensity of political instability in Mogadishu; to find out if there is significant di...

Women Entrepreneurship and Poverty Reduction in Kimironko and Gisozi Markets in Gasabo District in Rwanda

ABSTRACT This study was carried out to establish the extend to which women entrepreneurship has affected poverty reduction in selected markets of Gasabo district in Rwanda.Specifically,The study wanted to establish the profile of respondents, to determine the level of women entrepreneurship and the level of poverty reduction. The study employed a descriptive correlation design and data was collected from 112 respondents using self administered questionnaires as the key data collection instrum...

An Assessment of Accountability Committees of Parliament of Uganda in Conducting Financial Scrutiny

Abstract XI The purpose of the study was to find out whether accountability committees in the Parliament of Uganda have been effective in enforcing financial management discipline. The study was guided by the mandate given to Parliament of Uganda by the Constitution of Uganda, 2006 and the Auditor General's reports to Parliament. The study adopted a descriptive survey design because of the qualitative and quantitative nature of data that were collected. The study was conducted in a sample of ...

The Effects of Occupational Health and Safety Management on Organizational Productivity – The Case Study of Tanzania Portland Cement Company Limited, Dar Es Salaam - Tanzania

ABSTRACT The study investigated the effects of occuZpational health and safety management on organizational productivity: the case study of Tanzania Portland Cement company limited, Dar Es Salaam – Tanzania, The specific objective of this study were; To determine the factors affecting employees’ health and safety on organizational productivity;To assess the level of accident on organization productivity; To identify the relationship between employees health, safety and organization produc...

Staff Recruitment, Retention and Organizational Effectiveness of Golis Telecommunication Company in Garowe, Puntland Somalia

Abstract The study investigated the role of recruitment and retention on the organizational effectiveness of Golis Telecommunication Company of Garowe, Puntland, Somalia. The study was divided by three research objectives. The first objective related to the effect of recruitment on organizational effectiveness. The second objective concerned the effect that retention have on organizational effectiveness. The final objective concerned the examination of the strategies used by the company to en...

Equal Employment Opportunity and Employee Performance in Telcom Somalia

ABSTRACT In this study, the researcher studied the effects of equal employment opportunity on employee performance in Telcom Somalia in Bakara market. The study was guided by the following objectives; to determine the effect of equal employment opportunity on staffing in telcom Somalia, to determine the effect of equal employment opportunity on career development in telcom Somalia, to determine the effect of equal employment opportunity on employee promotion in Telcom Somalia and to determine...

Examining the Effects of Budgetary Control on Profitability in Dairy Industries in Rwanda (A Case Study of Nyanza Dairy Plant)

ABSTRACT This research study was undertaken to examine the effects of budgetary control on profitability of milk factory in Rwanda and the case study was Nyanza Dairy Plant. The period of the study was two years (2006-2008). This study was done because most of industries proceeded on employee retrenchment thinking that this could help them to increase the rate of profit. Some managers had avoided budgeting because of the time and effort involved in the budgeting process. In addition of this, ...

Organizational Management and Implementation of Public Policies in Somalia: A Case Study of Ministry of Planning and International Cooperation in Gardo, Puntland State

ABSTRACT The study sought to examine Organisational management and implementation of public policies in Somalia: A case study of Ministry of Planning and International Cooperation in Gardo, Puntland State. The study objectives were; to identify the effect of planning on the implementation of public policies of Ministry of Planning and International Cooperation in Gardo, Puntland State, Somalia, to establish effect of organizing on the implementation of public policies of Ministry of Planning ...

Advertising and the Survival of Retail Pharmacies in Selected Districts in Eastern Kenya

ABSTRACT The study was carried out to establish the extent to which advertising affects the survival of retail pharmacies in selected districts in Eastern Kenya. The main objective was to determine the level of advertising and survival on retail pharmacies in selected districts in Eastern Kenya. The study employed a descriptive correlation design; data was collected from l4lrespondents using self administered questionnaires as the key data collection instrument. The study revealed that advert...

Youth Empowerment and Conflict Prevention in Puntland, Somalia

ABSTRACT The study intended to ascertain whether empowering youth through education, employment and political participation can prevent the youth from conflict engagement in the three major towns of Puntland, Somalia. The sample size was 200.The study employed descriptive design specifically descriptive comparative and descriptive correlation. Using a self-made questionnaire, data was collected to answer four questions on:lTo find out the access to education in Puntland,Sornalia;2 To determin...

Exchange Rate Volatility and Export of Coffee in Uganda (1992-2016)

ABSTRACT The main purpose of this study was to establish the influence of exchange rate volatility on export of coffee in Uganda from 1992-2016. It was driven by five major objectives, to examine the significant influence of exchange rate volatility on export of coffee in Uganda, To examine the effect of inflation rates on export of Coffee (1992-2016), To establish the effect of interest rates on export of Coffee To examine the effect of foreign direct investments on export of Coffee, To exam...

Training and the Performance of Staff of selected Telecommunication Company in Borma District, Somaliland

Abstract The study investigated the relationship between training and staff work performance of the selected telecommunication companies in Borama, Somaliland. The study sough to establish and recommend the kind of relationship that should exist the training and performance of employee of selected companies. The purpose of this study was to establish the relationship between training and performance of employee of selected companies in Borama. The study was guided by four research objectives....

Logistics Management and Organizational Performance of Selected Organizations in Monrovia, Liberia.

ABSTRACT The study 1I’as set to examine the effect of logistics management on organizational performance of selected manufacturing organizations in Monrovia, Liberia. The study objectives included assessing the effect ofpackaging on performance of manufacturing organizations, to establish the effect of warehousing on performance and third objective transportation on performance of the manufacturing organizations in Monrovia, Liberia. The study was based on a descriptive survey in a context ...

Labour Turnover and Organizational Performance in Telecommunication Industry in Mogadishu, Somalia

ABSTRACT This study was based on Labour turnover and organizational performance in telecommunication industry in Mogadishu, Somalia. The following were the objectives of the study: (i) To establish the effect of voluntary turnover on organizational performance in telecommunication industry in Mogadishu- Somalia, (ii) to determine the effect of involuntary turnover on organizational performance in telecommunication industry in Mogadishu- Somalia, (iii) to assess the effect of functional turnov...


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