Social & Management Sciences

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Social & Management Sciences Research Papers/Topics

Act Of Automated Teller Machine (Atm) and The Effectiveness of Customer’s Satisfaction A case Study of United Bank of Africa (Uba) Kansanga Branch

ABSTRACT This study sought to examine the impact of Automated Teller Machines (ATM) and customer satisfaction of United Bank of Africa (UBA) Kansanga Branch, Kampala, by analyzing the impact of time saving and accessibility of ATM services on customer satisfaction of United Bank of Africa (UBA) Kansanga Branch. A descriptive research study design was applied where qualitative and quantitative data collection techniques were applied (Interview and FGD; and Questionnaire Method). Data was colle...

Managing Workforce Diversity and Organization's Performance Case Study of Famy auto Spares Ltd. Kenya

ABSTRACTThis study investigated whether managing diversity of workers in Famy auto spares limited is beneficial to its performance. The definition of managing diversity for thisstudy was defined as the process of creating an effective environment for all employees to work and develop while organization performance was defined as the rate of turnover to retain workers, profits made annually and ability to pay dividends and expand.The study particularly sought to find ways of improvin...

Determinants of Variation in The Company’s Share Prices on The Stock Exchange Market. A Case Study of Uganda Securities Exchange.

ABSTRACTThis research sought to find out the determinants of variation in company share prices on the Uganda securities exchange. Data from Uganda securities exchange and the New vision Uganda limited website were used to establish the effect that these factors have on the company share prices. The data covers the period from 2006 to 2016.The data was run usingE-views sofiware which established a relationship between the share price and the determinants looked at in the re...

The Effects of Tax Administration on The Performance of Medium and Small-Scale Enterprises in Lira Municipality, A Case Study of Lira Main Market

ABSTRACT This study targeted establishing the effects of tax administration on the performance of medium and small scale enterprises with a case study of Lira Main Market - Lira Municipality. The objectives of the study included; establishing the performance levels of medium and small scale enterprises, examining the nature of tax administration process imposed on the medium and small scale enterprises and to determine the relationship between tax administration and performance levels in medi...

Bank Credit Scheme and Success of Development Projects in Uganda. A Case Study of Equity Bank Uganda Ltd

ABSTRACT This report is entitled "Bank Credit Scheme and success of entrepreneurial projects in Equity Bank Uganda Ltd". The objectives of this study are; to determine the requirement of loaning followed by Equity Bank Uganda Ltd in terms of success of entrepreneurial Project. To find out the process through the successful projects are evaluated by the Bank, to determine the factors that negatively affect the Bank credit Scheme and Success of entrepreneurial Projects that have borrowed from t...

Credit Risk Management and Loan Performance on Microfinance Institutions; A Case Study of Pride Microfinance Kabalagala Branch

ABSTRACTThe concept ofMicrofinance in Uganda is one of the most developed in the Sub-Saharan Africa. However, given the importance of credit risk in microjInance functioning, the efficiency of Microfinance Risk Management which includes techniques, methods, processes, procedures,activities and incentives is expected to sign~Icantly influence its loan performance. This study therefore sought to determine the relationshz~ between credit risk management and loan performance i...

The Relationsidp Between Inventory Control and Organization Performance Case Study: Bamburi Cement Limited Nairobi -Kenya

ABSTRACTInventory control reqmres the tracking of all parts and materials purchased, product processed and product stored and ready for shipment, but having the sophisticated tracking system alone does not improve performance of the organization instead its howyou use the information that your system provides. Inventory mismanagement is one of the most common causes of company decline, buyers and purchasers often have many incentives to maintain an excessive inventory leve...

Non-Governmental organisations and Poverty Reduction in Uganda A Case Study Of Kiboga District

ABSTRACTThe study sought to examine the relationship between Non-Governmental Organisations and poverty reduction in Uganda: a case study of Kiboga District. The study objectives were; to examine the role played by Non-governmental organisations in poverty reduction in Kiboga district, Uganda. o establish the challenges faced by Non-governmental organisations in povertyreduction in Kiboga district. Uganda and to identify the measures to overcome challenges faced by Non-gov...

The Effect of Quality Services on Customer Satisfaction (The Case Study Uganda Telecom Ltd)

ABSTRACTService Quality within retail units is pivotal for satisfying customers, retaining them and creating loyalty amongst customers. This research uses SERVQUAL to analyze the gapbetween perceptions and expectations of the customer, concerning with the service at retail units in kampala city, Uganda. Customer Satisfaction level is assessed for the servicesoffered at selects retail units in the city of kampala. Five dimensions in service quality (servqual), tangibility, relia...

The Effects Of Internal Control System On Inventory Management. A Case Study Of Joint Medical Store

ABSTRACT.This research was carried out to examine the effect of internal control system on inventory Management in Joint Medical Store.The objectives of the study include the following; to examine the relation ship between budgeting and the performance of local government, to establish the effect of budgeting on the performance of local Governments, and to find outthe types of budgets used in !banda district head quarters.The methodology used include , the information generated...

Domestic Violence And Child Welfare In Serere District A Case Study Of Olio Sub-County Serere District

ABSTRACTTb is study focused on the effect of Domestic Violence on Children’s Welfare at Quo Sub County Serere District, with the general objectives being to establish the impact of domestic violence on children’s welfare. The specific objectives of the study were to examine the causes of domestic violence among families, to examine the effect of domestic violence on child welfare, to establish challenges faced by children in families characterized bydomestic violence, ...

Effect of Food Insecurity On Households Welfare. A Case Study of Panyangara Sub-County, Kotido District, Karamoja North Eastern Uganda

ABSTRACT The study examines the effects of food insecurity on households Welfare in Karamoj a, Panyangara sub-county, Kotido district. The study was guided by the following objectives; to assess whether food insecurity leads to malnutrition, to examine whether food insecurity leads to persistent poverty, to find out whether food insecurity leads to cattle rustling, to know whether food insecurity leads to inflation. The researcher used primary and secondary sources of information. With primar...

Internal Control Systems and Financial Performance of Municipal Urban Councils in Northern Uganda: A Case Study of Kitgum Municipal Urban Council

ABSTRACT This study investigated the Internal Controt System ~7C’S) that influenced financial performance (FP,) in Municipal Urban Councils in northern Uganda: a case of Kitgum Municipal Urban Council (KMUC,). The objectives of the study were: to explore the relationship between internal control activities and FP in KMLTC; to find out how the internal control environment affects FP in KIvIUC; and, to assess the impact of auditing on FP in KMUC.A descriptive research survey design was adopte...

Causes and Effects of Delayed Lead Time in Distribution of Pharmaceutical Products A Case Study of Hawse Mcgeorge Laborex Limited

ABSTRACT This study focused on the causes of delayed lead time and their effects on productivity in organization. A Case study of Hawse McGeorge was examined and the results taken to represent other organizations. The specific objective of his study was to scrutinize how delayed lead times cause and to what extends it affects productivity at Hawse Me George Iaborex limited and some strategies that will bring improvement to the problem in the organization. The study identified factors that con...

The Effects of Credit Policy On the Performance of Microfinance Institutions in Uganda. A Case Study of Equity Bank - Wandegeya Branch Kampala District in Uganda.

ABSTRACT The study aimed at assessing the effects of credit policy on the performance of microfinance institutions in Equity Bank of Uganda talcing the case study to be Wandegeya branch. The study mainly looked at credit risk policy and the performance of Equity bank and to find out whether this policy was effective to the bank. For effectiveness of the research, the researcher used a research design and data collection and analysis were used to arrange the information in such away that enab...


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