ABSTRACTThis study established credit policy and customer satisfaction in Cairo international bank Ugandaltd in Kampala. The study was based on the following objectives and these are, to establish theprofile of the respondents in financial institutions, to establish the key elements of credit policyfor Cairo bank and to examine the relationship between credit policy and customer satisfaction.The study employed descriptive correlation design; data was collected using researcher devisedquestion...
Table of ContentsDECLARATIONAPPROVALDEDICATIONACKNOLODGEMENTCHAPTER ONE 71 .0. 1ntrocluc~jo~ 7II. Background of the Study 71.2, Problem statement 9.3 General Objective of the study 9.4 Speciflc Objectives of the study 91 .5 Research Questions1.6.0 Scope of the study.6. Gcocraphical scope 10.6.2 lime scope1.7. Sign iflcance of the study 10I .8. Conceptual framework 1121-IAPTER TWO 12iTERATURE REVIEW 121.0 Introduction 12.1 Review of related literat~ire 12.2 The extent to which school based fac...
ABSTRACTThe purpose of this research was to examine the relationship between procurement processmanagement and Bank Performance with specific reference to Bank of Baroda Kansangabranch. It was guided by three objectives, that included i) examining the impact ofprocurement planning on bank financial performance; ii) analyzing the different procurementcontrols and how they influence bank performance; iii) the relationship between procurementmanagement and financial performance. The study compri...
TABLE OF CONTENTS.DECLARATION .......................................................................................................... iiAPPROVAL ............................................................................................................... iiiDEDICATION ...................................................................................................................... ivACKNOWLEDGEMENT .........................................................................................
ABSTRACT Serengeti Breweries Limited is the private organization, which is the producer and dist1ibutor of alcoholic drinks (Premium Serengeti Lager, Uhuru Peak Lager, Tusker Lager, The Kick, Tusker Malt Lager and Guinness Foreign Extra) and non alcoholic drinks (Vita Malt and Malta Guinness) all over the country. The study was conducted at Mwanza Plant situated at Nyakato. The responsibility of Serengeti Breweries is to make sure that their consumers are well satisfied all over the country a...
ABSTRACTThe purpose of this study was to determine the impact of performanceappraisals on employee performance. The specific objectives of the study were todetermine the methods used in performance appraisals, investigate the factors affectingemployee performance and the effect of performance appraisal on employeeperformance. The methods used for data collection was questionnaires for the nonsupervisorystaff.Based on the findings it was observed that employees were rated according totheir ini...
ABSTRACT The research study was conducted from March to June 2014 in Kapchorwa Municipal Council covering the local community, civil servants and local leaders such as the councilors. The study was intended to sample forty respondents, but a number of them turned up for interview while District water officials also turned up to participate. The research was aimed at finding out how decentralization has impacted on the water, establishing the challenges faced in decentralized provision of wate...
TABLE OF CONTENTS.DECLARATION .......................................................................................................... iiAPPROVAL ............................................................................................................... iiiDEDICATION ...................................................................................................................... ivACKNOWLEDGEMENT .........................................................................................
ABSTRACTThe purpose of the study was to make an analysis of tax collectionin Rwanda from 2008 to 2013. The specific objectives of the study wereto find out the main forms of taxes collected in Rwanda, perform ananalysis of variance for tax collection in Rwanda from 2008 to 2013 andthe last was to predict the tax collection of Rwanda for the next fiveyears. The study found out that the main forms of tax in Rwanda were;corporate tax that was the highest collected with 15,387,697, followed bysta...
ABSTRACT The study is an exploratory research design which sought to determine the factors relied upon by microfinance institutions while charging interest; finding out the effect of interest on the performance of microfinance institutions and suggesting possible alternatives to control this effect. The study relied on qualitative and quantitative methods of data collection and analysis and data was gathered from PRIDE Microfinance in Kabalagala. The study also relied on secondary data upon w...
ABSTRACTThe purpose of this study aims at investigating factors that can improve multinationalcompanies performance regardless of the host country constraints.The researcher applied longitudinal design in the collection of data out of population of40 respondents, a sample size of 36 respondents was used.The research findings show that there are many constraints that affect the performance ofmultinational companies and they include political, economic, socio, cultural, legal,technological and ...
ABSTRACTThe research study inspired by the concern about the participation of the end user andprocurement effectiveness in KA WA COM. The objectives of the study were to find outthe contribution of end users towards price reduction, how end users influence theproduction of quality products and to establish how end users contribute to timelydelivery of goods and services.The research covered the Depaiiment of Marketing, Procurement, Account andTransport. The methods used were qualitative and q...
ABSTRACTThe purpose of the study was to establish the impact of the use of ATM system of banking on customer satisfaction in equity bank Hoima district. The study was based on three specific objectives; to examine the impact of ATM on the banking performance in Equity bank Hoima branch, to establish factors that lead customer satisfaction in Equity bank Hoima branch and to establish the relationship between ATM and customer satisfaction in Equity bank Hoima branc...
ABSTRACTThe purpose of the study was to establish the impact of Decentralization inpoverty alleviation in Lotuke Sub County, Abim District. The specific objectiveswere to: examine the poverty levels, establish the challenges facingdecentralization in poverty alleviation programmes in improving the livelihood,examine the impact of decentralization in poverty alleviation programmes inimproving the livelihood; and establish the Effective ways of implementingdecentralization programmes in poverty...
ABSTRACTThe study was aimed at assessing the effects of credit policy on the performance of commercial banks in Equity bank of Kenya taking case study to be Kisumu branch. The study was mainly to look at credit risk policy and the performance of the Equity bank and if this had been effective to the bank. For the effectiveness of the research, the researcher used research design, data collection and analysis was used to arrange the information in such a way that enable...