The discussion of the link between personality types and strategic change by scholars today is compounded by the contradicting findings as how personality types influence implementation of strategic change. While some studies reveal positive correlation between personality types and the strategic change implementation initiatives, some studies indicated negative relationships. In Kenya and specifically the Judiciary of Kenya, the rationale to understand how personality affects the i...
Secondary school students’ performance in KCSE over the last four years (2013 to 2016) has been skewed towards low grades nationally and Nairobi County specifically. Much research effort has been directed at investigating psychological factors such as weak academic motivation and self-handicapping as possible causes of poor academic performance. Less focus has been on school psychological environment and achievement goals which may contribute towards students’ academic performance. The pu...
Many organisations have had to conduct strategy management process so as to attain competitive advantage in a very dynamic business environment. However, despite these strategies being well formulated and planned, they do not seem to deliver the desired outcomes. Several studies has been done over the years to determine the relationship between strategy implementation and performance of an organisation. The studies are not conclusive and that they do not look at how implementation of specif...
Small to medium-sized enterprises (SMEs) is regarded as the main employment source, technological advancements, and competitive advantages for both developed and developing countries. As a result of competitive pressure and the need for growth in line with increasing its profits margins, these businesses are increasingly employing Information Technology (IT) to take advantage of its benefits. The purpose of this study was to assess the effects of using information and communication technology...
Financial literacy enhances effective use of financial services, promotes technical progress, promotes economic growth and development and aids in poverty reduction. However, Fin Access survey data shows that 17 per cent of Kenyans are financially excluded as in 2016 while enrolment in primary, secondary, and post-secondary between 2000 and 2016 increased by 66, 259, and 431 per cent respectively. This implies that increased school enrolment has not translated to reduced financial exclusion s...
The beverage sector in Kenya has consistently been characterized by persistent operational inefficiency and poor customer services. In order to address the problems of inefficiency in service delivery these organizations are fast adopting quality management in order to make them effective in meeting public demands. The beverage sector in the entire world is getting competitive every day due to the changes in technology and quality issues. In order to be successful in quality service delivery ...
Developing effective ways in revenue collection has been an important matter in tax and revenue collection. The advent of new instruments to help businesses work more efficiently affects the way taxes and revenues are collected. Despite the county governments considerable achievements in minimizing customer compliance costs, there is need for the counties to continue enhancing its service delivery. The general objective of this study was to investigate computerized enterprise resource plannin...
External reserves are recognized as key ingredients for financing international trade. The fall in Nigeria's external reserves has been of great concern as this has caused panic in both the economic and political environment. This is because Nigeria greatly depends on its external reserves for import cover, exchange rate stability and for international ranking. In 2014, external reserves for Nigeria went below three months import cover, which is the International Monetary Fund, stipulated opt...
County Governments deliver an estimated 80 per cent of local public services and are located in and form part of the communities they serve. In order to effectively meet the ever rising demand for better services by the public, County Governments are transforming service delivery through technological innovations enhanced by egovernment to offer better management, greater use of shared data, reliable and efficient handling of routine transactions. The main purpose of this study was to investi...
Life assurance is a plan that ensures families and other beneficiaries are financially secure especially after death of the bread winner. The life assurance sector in Kenya has been striving to improve its performance in order to improve the overall livelihood of Kenyans. Despite these efforts, not much has been achieved with the country posting poor results compared to the developed and developing countries. The growth of life assurance in Kenya has declined significantly from 29.4% in 2014,...
Evidence abounds in literature that people are the preeminent resource that is key to the attainment of an organisational goal, and therefore performance of an organisation is contingent on the performance of its employees. To this end, the design and implementation of human resource management interventions has become a pivotal tool to provoke positive employees’ attitudinal and behavioural outcomes that, will in turn, occasion desired organisational performance outcomes. While empiri...
There have been a lot of inefficiencies in service delivery by county governments to the public. It is a well-known fact that service delivery by county governments is beset with a lot of challenges ranging from corruption, political interference, poor working condition, outdated and outmoded systems, tribalism, nepotism, procedures and practices among others, conspire to impact adversely on service delivery. Service delivery has become a parameter of defining the level of satisfaction a...
The running of an organization today has to be by trusted people in the areas where the resources are much involved that is Finance, people and materials. However, this has not been the case since the management of organization has taken another turn to try and introduce the culture of misusing finances and materials. In the recent past, mistrust of people with financial management has been the center stage. There has been rising wave of public management reforms giving rise to concepts ...
Despite the fact that county governments have ultimate mandate in regulation of alcohol trade in the counties and enactment of new laws, alcohol trade is still a big issue in Kenya. The study therefore investigated the effects of policy regulation on alcohol trade in Kirinyaga West, Kirinyaga County, Kenya. It was guided by the following objectives; to identify how licensing regulations affect alcohol trade in Kirinyaga county, to establish how enforcement regulations affect alcohol trade i...
Public administrators are increasingly using social media in their day-to-day activities and duties. Despite the increased use of social media by public officers, there have not been studies that have investigated how this is affecting their day-to-day work. The aim of the study, from this perspective, was to identify the use of social media within public administration domains and in the community in a bid to document the lessons learnt and to inform improved integration of social media...