ABSTRACT This research work aims at examining the applications of Customer Relationship Management (CRM) by commercial banks in Nigeria, for improved customers’ satisfaction and consequent bank growth. The method employed here involved the survey causal research design as the procedure aims at identifying the variables of the study and their relationships with one another. Also, both primary and secondary sources of data were utilized with more emphasis on secondary data. The study results ...
Chapter One 1.1 Background of Study 1.2 Statement of the Problem 1.3 Objectives of the Study 1.4 Hypothesis Statement 1.5 Significance of the Study 1.6 Scope of Study 1.7 Limitation of Study 1.8 Definition of Key Terms Chapter Two Literature Review 2.1 Introduction 2.2 The Concept of Information and Communication Technology (ICT) 2.3 Electronic Banking and Common Banking Products 2.4 The Impact of Information and Communication Technology on Business Activities 2.5 The Concept of Financia...
Abstract: Economic development is an important issue in the 21st Century. The attention has therefore being focused on microfinance institutions and their contributions towards economic development. The main objective of this paper is to sample the opinion of professional accountants on the contribution of Microfinance Institutions credit towards economic development in Nigeria. The study proposes some credit strategies to be adopted by MFIs for them to be able to contribute meaning to the de...
The impediments in the level of productivity of most organizations are ever increasing due to several factors, yet the management is saddled with the responsibility of achieving corporate objectives and goals attainment. Amidst this dilemma, comes the role of a strong organizational culture orientation among employees and managers. Over the years, organizational culture has been described as an embodiment of norms, shared values, beliefs and assumptions; it is therefore fundamental to employe...
Abstract This study examines the effects of foreign direct investment on economic development in Nigeria. Using foreign portfolio investment, foreign capital formation and degree of trade openness to proxy foreign direct Investment, while poverty, unemployment and par capital income were used to proxy economic development. Time series non-experimental research design was adopted for this study. The ordinary least square (OLS) method of the classical linear regression model was adopted in this...
ABSTRACT The main thrust of this study is to investigate the relevance of accounting information in the published financial statements of corporate organizations in Nigeria to users. To achieve this objective, a sample of one hundred (100) respondents were selected in Benin City to represent the population. The study adopted a survey design, using data obtained from the administered questionnaires. Six research questions were developed, while six hypotheses were formulated and tested in the...
ABSTRACT The study which was entitled “the effects of insurgency on the Socio-economic development of North Eastern Nigeria” focused on Wukari Local Government Area of Southern Taraba in Taraba State. It had as its objectives the need to identify the relationship between the standard of living and insurgency, to examine the effects of insurgency on the socio-economic development of North Eastern Nigeria and to identify measures of controlling insurgency. The research sought to answer the ...
ABSTRACT This study, the problems and prospects of establishing Small-Scale Enterprises in Nigeria was undertaken to achieve some objectives which include; to ascertain the factors that constitute the problems of establishing small-scale enterprise and to proffer solutions to them as well as to ascertain whether or not small-scale enterprises contribute to economic growth and development using selected bakeries in Edo state as the case study. Data was collected and analyzed and it was discov...
Abstract This research is set out to thoroughly assess the role of active citizenship in crime prevention in Nigeria, using Tarka Local Government as a case study. The major objectives of the study include an assessment of the role of active citizenship in crime prevention. It also aimed at identifying the causes of crime, the impact of crime in socio-economic development of the society, to explain the mechanisms of crime control in Nigeria as well suggest possible ways of addressing crimin...
ABSTRACT This study takes a critical look at the role of microfinance bank in financing of small scale enterprise in Nigeria based on a population of using all microfinance banks in Nigeria. Therefore, this research adopted the descriptive research survey. This study used secondary data and the data analyzed in this study relate to aggregate industry data obtained from central Bank of Nigeria (CBN) statistical bulletin and other publications. The objective of this study is to examine the imp...
ABSTRACT Nigerians, having been subjected to different forms of exploitation and misrule, from the mercantilist era to the present era of neoliberalism, appear justified in assessing every form of government including democracy, merely from the point of economic emancipation. Since independence in 1960, Nigeria has undergone repeated cycles of democratic and authoritarian rule, with the military governing for a total of 29 years in the post-colonial era. There was much expression of hope ...
ABSTRACT The aim of the research is to analyse the use of digital strategy in the events industry. Digital strategy has been used in various other organisation. It has had a high success rate in most of these organisations, as it has said that there are 15% chances of an individual becoming consumer of the set product or services after it is known through digital platforms (Hudson and Hudson 2013). The use of digital strategy in the event industry is said to have made an impact especially in ...
Is money the main reason to work or is there more to it. The reason that money might not be the reason for working are deliberated using this finding and analysis. Interviews where used to find individuals thoughts. The methodology to find the answers to these question where derived from qualitative research that is the use of interviews and questionnaires. The findings where sorted using qualitative analysis. the main research was conducted in the United Kingdom.
Corporate governance especially in the banking industry is now a global phenomenon. It is unique, once in a life time event. Several researches conducted to ascertain the effect of corporate governance on organizational profitability and growth produced diverse results. Thus, the desire to find out the impact of adequate corporate governance on organizational growth ignited this study. This work examined the impact of adequate corporate governance on organizational growth with particular refe...
This study investigates the impact of communication processes on business performance in a small SEV in Namibia. The results show that while there exists a positive relationship between effective communication and performance in general, the content, context, and process relevant and survey-based research inferences suggest that communication is surprisingly not significantly correlated with performance in the specific Namibian SEV under academic investigation.